Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

December 11, 2021

Your response to my problem was excellent. Very fast and with full details. Many thanks to your agent Daisy.

Tart Robotics
Canada
About 1 month using the app
October 9, 2023

easy to use and good pricing, I have learned to build emails and segments. I like this email tool just fine, I have it one both my Shopify stores.
Thanks to Esther for her fast support !

California Republic Clothes
United States
30 days using the app
May 17, 2023

I use the Avada email automation feature. This solves my needs perfectly. When encountering 404 errors, I sought help from Hana. She quickly helped me solve the problem. Thank you very much.

Heartcosy
China
30 days using the app
July 21, 2023

Great app, their support team is awesome! Jasmine from their team assisted me to get the best out of this app. Thank you.

Royal Tots
Qatar
30 days using the app
Edited September 6, 2021

I used this app for email marketing for my website. I really like the app because this can elevate my business. Thank you.

Try Mega FL
United States
29 days using the app
Avada replied September 10, 2021

Hello,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations! Please feel free to ask for our support anytime you need.

Happy selling!
Daisy

May 6, 2022

Wir haben uns für diese App entschieden, da sie wirklich einfach einzustellen ist. Sie bietet viele vordefinierte Automatisierungen und vordefinierte Blocks. Von dem Support sind wir positiv überrascht. Eine Antwort bekommt man in nur wenigen Sekunden/Minuten und muss nicht erst tage warten. Sie nehmen sich den Problemen an und versuchen immer eine Lösung zu finden. Zwei kleine Mankos gibt es allerdings: teilweise werden die hochgeladenen Bilder anders formatiert und die mobile Ansicht stimmt nicht ganz. Besser einmal die E-Mail probeweise vom smartphone öffnen.

Abrahams Feine Fischkost | Handveredelt
Germany
About 2 years using the app
July 10, 2022

Amazing app really easy to use and setup. Support is great as well they will answer any questions you have and even give you freebies!

VRTX
Australia
29 days using the app
July 16, 2021

Avada provide great service.
They also provide email and sms notification. I recommend for email and sms marketing.

Henger
India
29 days using the app
May 1, 2022

Bonne application, qui simplifie les choses ! et bon service client qui vous répond très vite merci encore

Hyena x store
Réunion
29 days using the app
October 3, 2022

Esther was absolutely amazing today with several queries that I had, she was prompt and very professional. Higly recommend this app, the support behind it is outstanding. Thank you Esrher once again for all your help :) Best wishes x

AvantiDMR UK Store
United Kingdom
29 days using the app