Reviews (1,901)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.

February 17, 2023

das war eine sehr gute App, die ich nur empfehlen kann. dieses und seo Programm von avada ist gut sehr gut

LovelyZoo.de
Germany
27 days using the app
August 18, 2023

Support (Sunny) very fast and nice! App overall very recommended, easy to set up and helps a lot!!!

PoreSmooth
Germany
27 days using the app
October 28, 2021

Support is so supportive Jasmine helped answer all of my questions about the app. Very detail and helpful

Bulbs and Plugs, LLC
United States
27 days using the app
May 26, 2021

Easy to use App with very flexible templates. I had some issues with sending emails initially, but Daisy with tech support quickly solved the problem and provided great support.

FABboxx
United States
27 days using the app
Avada replied May 26, 2021

Hello,

Thank you so much that you have left us this awesome feedback on Shopify App Store!

Should you need any further help, do not hesitate to contact us anytime you need

Best regards,
Daisy

September 11, 2023

Great app with wonderful customer service. A chat helper, Jasmine, imported all 500 contacts from Wix to my shopify for me.

Loaded Fits, LLC
United States
26 days using the app
October 3, 2023

Bardzo szybka obsługa klienta i pomoc w problemach technicznych.
Najlepsza aplikacja do marketingu poprzez maila i sms.

DustyBlast™
Poland
26 days using the app
October 18, 2022

I really like how avada works with email automation. Great job Hana help me out to do this !
Thank you Hana!

Shine-Smart
Canada
26 days using the app
October 5, 2023

Hana was a pleasure to work with. She was very quick to respond and took care of all the edits I needed. She made my experience very worthwhile! Thank you Hana!!!

Kristina Keurjikian
United States
25 days using the app
March 25, 2022

The app works well and the support I received was some of the best I've ever gotten. Jasmine is absolutely fantastic and I can't thank her enough!

ZLINE Vendor
United States
26 days using the app
March 12, 2022

Free plan with maximise features available. I couldn’t ask for more!
And very happy with the assist and support by Jasmine

Paperman.my
Malaysia
26 days using the app