Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

Edited March 21, 2023

This is the most powerful email management program I have ever used, with a simple and convenient design. Emails and text messages can be sent. At the same time, the cost is more advantageous than other programs. Process automation makes sending emails easier. At the same time, I am very grateful to Ms. Esther and Ms. Abby customer service for her help. The experience is very good!

VIVIEU
Hong Kong SAR
27 days using the app
December 13, 2021

Great Service! Jasmine was very kind and supportive throughout. She gave instructions very clearly. She was very helpful.I had great customer service while setting this app up. they responded to my request in a very quick manner. I highly recommend it.

meyadahair
China
27 days using the app
February 17, 2023

das war eine sehr gute App, die ich nur empfehlen kann. dieses und seo Programm von avada ist gut sehr gut

LovelyZoo.de
Germany
27 days using the app
August 18, 2023

Support (Sunny) very fast and nice! App overall very recommended, easy to set up and helps a lot!!!

PoreSmooth
Germany
27 days using the app
October 28, 2021

Support is so supportive Jasmine helped answer all of my questions about the app. Very detail and helpful

Bulbs and Plugs, LLC
United States
27 days using the app
November 14, 2023

Lydia from The Avada Email Marketing & SMS app has been great to deal with when setting up email automations for our Shopify account. So far it has been exactly what we have been looking for to streamline some of our processes.

Well Belly Health
Australia
26 days using the app
May 26, 2021

Easy to use App with very flexible templates. I had some issues with sending emails initially, but Daisy with tech support quickly solved the problem and provided great support.

FABboxx
United States
27 days using the app
Avada replied May 26, 2021

Hello,

Thank you so much that you have left us this awesome feedback on Shopify App Store!

Should you need any further help, do not hesitate to contact us anytime you need

Best regards,
Daisy

October 22, 2023

i don't know what to say actually, when you wanna succeed in your business you need partners and i believes AVADA support is unbelievable and their business mentality is open for improving.
the software performance and the team support Specially (Emmily) i guess the best person u can handle our business with. and i wont forget the background team so fix things in sport. THANK YOU Partnets.

EX-STOCK CANADA
Canada
26 days using the app
September 11, 2023

Great app with wonderful customer service. A chat helper, Jasmine, imported all 500 contacts from Wix to my shopify for me.

Loaded Fits, LLC
United States
26 days using the app
October 18, 2022

I really like how avada works with email automation. Great job Hana help me out to do this !
Thank you Hana!

Shine-Smart
Canada
26 days using the app