Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
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I am writing this review after one month of using Avada. Everything is perfect there.
Why I liked Avada -
- Perfect Automation Email
- Perfect Campaign Email
- Perfect Email Templates
- Affordable
- Abandoned Carts Email and Automation
- SMS and Email marketing on one platform
- Abandoned Carts Report
- Easy to create own email templates using drag and drop email builder
- Detailed Reports
- Friendly Customer Care Support
- and many more things that make Avada a perfect one for mail and SMS marketing.
Hello,
It was a pleasure serving you with our Email Marketing Automation app. I really appreciate you taking the time to share your feedback and being so open with us.
We hope you'll come and see us again soon! We are willing to help you in any way we can.
Best regards,
Daisy
Prakash was very helpful and understanding with my queries, easy to use and great customer service !
Another Great experience with avada and candace! She helped me set up everything just as I wanted and walked me thru any questions I Had. The staff is extremely helpful and follow up after they help to double check everything works fine and If you need more help. THey also offer a full suite of products I need to run my store, so i cant ask for any more! Keep up the great work
Thank Hana and your team for helping me,they do very good job and i recommend to others also,quick respond from you and your team.
Very impressed with the live 24/7 support and this integration overall. Moving from Mailchimp/Wordpress to Shopify/Avada is game-changer!
Lydia helps a lot!
Everytime I need help with something, I can send a quick chat and get it resolved. Esther helped me tonight and answer and fixed all my issues! Great customer service!
Liz is an absolute rockstar when it comes to helping with coding issues on my online store, specifically related to securing the checkout process with badges. I had been struggling with this problem for a while, and Liz not only swiftly identified the issue but also provided an efficient solution.
This is the most powerful email management program I have ever used, with a simple and convenient design. Emails and text messages can be sent. At the same time, the cost is more advantageous than other programs. Process automation makes sending emails easier. At the same time, I am very grateful to Ms. Esther and Ms. Abby customer service for her help. The experience is very good!
Great Service! Jasmine was very kind and supportive throughout. She gave instructions very clearly. She was very helpful.I had great customer service while setting this app up. they responded to my request in a very quick manner. I highly recommend it.