Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

Edited May 15, 2021

I am writing this review after one month of using Avada. Everything is perfect there.
Why I liked Avada -
- Perfect Automation Email
- Perfect Campaign Email
- Perfect Email Templates
- Affordable
- Abandoned Carts Email and Automation
- SMS and Email marketing on one platform
- Abandoned Carts Report
- Easy to create own email templates using drag and drop email builder
- Detailed Reports
- Friendly Customer Care Support
- and many more things that make Avada a perfect one for mail and SMS marketing.

True Sun
United States
29 days using the app
Avada replied May 17, 2021

Hello,

It was a pleasure serving you with our Email Marketing Automation app. I really appreciate you taking the time to share your feedback and being so open with us.

We hope you'll come and see us again soon! We are willing to help you in any way we can.

Best regards,
Daisy

November 10, 2023

very good (Liz helped me very much)

FairyOnlineMarket
United Kingdom
28 days using the app
July 27, 2021

Another Great experience with avada and candace! She helped me set up everything just as I wanted and walked me thru any questions I Had. The staff is extremely helpful and follow up after they help to double check everything works fine and If you need more help. THey also offer a full suite of products I need to run my store, so i cant ask for any more! Keep up the great work

NewDayTrends
United States
28 days using the app
August 19, 2023

Prakash was very helpful and understanding with my queries, easy to use and great customer service !

The Whacky Whale
United Kingdom
28 days using the app
June 9, 2023

Thank Hana and your team for helping me,they do very good job and i recommend to others also,quick respond from you and your team.

Pawshubs
Kosovo
28 days using the app
June 13, 2023

Very impressed with the live 24/7 support and this integration overall. Moving from Mailchimp/Wordpress to Shopify/Avada is game-changer!

Semences du Portage
Canada
28 days using the app
October 7, 2023

Lydia helps a lot!

Nex-Vibe
United States
27 days using the app
February 15, 2024

Genial! Emily me ayudó a seleccionar el workflow indicado!

Mobiclinic
Spain
36 minutes using the app
September 24, 2023

Everytime I need help with something, I can send a quick chat and get it resolved. Esther helped me tonight and answer and fixed all my issues! Great customer service!

Logboat Naturals
United States
27 days using the app
September 4, 2023

Liz is an absolute rockstar when it comes to helping with coding issues on my online store, specifically related to securing the checkout process with badges. I had been struggling with this problem for a while, and Liz not only swiftly identified the issue but also provided an efficient solution.

Hair Contourer
Australia
27 days using the app