Reviews (1,940)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing through its easy-to-use, feature-rich platform. They praise its automation, segmentation tools, and professional templates for increasing subscriptions and engagement. The app's performance is reliable, with an intuitive interface that eases navigation. Customer support is highlighted as responsive and helpful, offering real-time assistance and personalized guidance to enhance marketing strategies.

September 14, 2023

Great communication by Liz, was a great help. The set up was quick and easy and the app is great! Recommend!

AZORVA
France
About 1 month using the app
July 5, 2021

very perfect service from candance , thanks for your support and hope your company will be better .it's very easy to use this app

diamondartclubs
United Kingdom
About 1 month using the app
November 6, 2023

I recently had the pleasure of interacting with a customer service representative named Emily, and I must say that my experience was nothing short of exceptional. Her level of professionalism, patience, and dedication truly stood out, and I felt compelled to share my positive encounter.

PawpyChoice
Japan
About 1 month using the app
January 2, 2022

The application is very good, I'm really enjoying it, And Candace, she's very attentive, helped me a lot.

Hot Mania
Brazil
About 1 month using the app
August 23, 2023

I absolutely love Avada's apps! From the moment I downloaded the app, I knew I was in for a treat. The user interface is clean, intuitive, and exceptionally user-friendly. But what really sets Avada apart is their top-notch customer service. I had a particular issue that I couldn't resolve myself, and that's when Hana from their support team stepped in. Her assistance was incredibly warm and attentive. Thanks to Hana, my problem was perfectly resolved in no time at all.

ZORNNA
Hong Kong SAR
About 1 month using the app
February 4, 2021

Extremely quick customer service and amazing features for a free plan. You won't find these quality features for free from any other email marketing app.

HITACHE
Australia
About 1 month using the app
Avada replied February 8, 2021

Thanks for the kind words and feedback. We're glad to hear you're enjoying our app. Please don't hesitate to contact us if you need any more help.

Jasmine from AVADA

December 11, 2021

Your response to my problem was excellent. Very fast and with full details. Many thanks to your agent Daisy.

Tart Robotics
Canada
About 1 month using the app
May 17, 2023

I use the Avada email automation feature. This solves my needs perfectly. When encountering 404 errors, I sought help from Hana. She quickly helped me solve the problem. Thank you very much.

Heartcosy
China
30 days using the app
October 9, 2023

easy to use and good pricing, I have learned to build emails and segments. I like this email tool just fine, I have it one both my Shopify stores.
Thanks to Esther for her fast support !

California Republic Clothes
United States
30 days using the app
Edited November 1, 2023

I never had a better support experience like this. Hana is beyond amazing. She did everything for me. I am beyond satisfied. 10 stars and 5 is not enough.
Thank you sooooo much. You are the best :) We just finished and I am so happy with what she did for me. You can't see this every day. She is one of a kind.
Today is November 1 I chat with Emily and this is another customer support beyond amazing. Love this app. Thank you

Milena Los Angeles
United States
30 days using the app