Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

December 15, 2023

great app

fimsfashion
India
33 minutes using the app
Edited November 20, 2023

Quite easy to use app. Great and fast support from Abby when asking to see converted customers.

Kaurilan Sauna
Finland
Over 2 years using the app
Avada replied November 9, 2021

Hello,
Thank you so much for your review on our app and customer support.

I would like to have a more in-depth conversation to help you make the best use of this app and solve the issue for you. I just sent you a follow-up email, please open your mailbox to get our message.

Best regards,
Daisy

May 18, 2023

Worked with Sunny on some issues I was having. Super friendly and super helpful. Customer support 11/10. Thank you!

Eco Gummies
Latvia
About 1 month using the app
July 13, 2023

My rep, Jasmine , was THEE BEST! She was so helpful and nice. Jasmine was very knowledgeable with the application, and was able to assist me quickly, understanding my issue immediately, and getting right to the bottom of it! I hope I can get her anytime I need to CHAT with someone here ;-) THANK YOU!

Eyewear by Andrameda
United States
About 1 month using the app
September 15, 2023

Hana help me to solve problem in a perfect and lovely way, thank you Hana !

Revive
Italy
About 1 month using the app
December 3, 2022

I started using it today a few minutes ago, waiting for the result that I expect
The chat service for assistance is great, thanks to the team and thanks to Prakash

توريد للادوات الصحية والسباكة - TAWRID
Saudi Arabia
About 1 month using the app
August 5, 2022

This app is very helpful when you are wanting grow your business. Between promoting sales to abandoned carts or the very fast support if you need help with anything small or large. Thank you Hakeem!

HydeOfficial
United States
About 1 month using the app
July 4, 2023

Works like a charm. Had some minor issues when changing my website's theme but they are quick to respond on their live chat. Jasmine helped me out and the problem was fixed within a few minutes. Would definately recommend!

The Gay Way
Netherlands
About 1 month using the app
Edited June 30, 2021

Thanks for daisy, it's very perfect service from AVADA,they work very hard and offer 24/7 service ,if you need any help , they can help you immediately.the campaigns they design is very perfect.

artpaintingworld
United Kingdom
About 1 month using the app
Avada replied June 30, 2021

Hi,
Thanks so much for the positive feedback and 5-star review! 🤩

If you have any questions or if we can help along the way, please feel free to reach out to us anytime.

Best regards
Daisy

September 6, 2023

wow Lydia was amazing ! idk how they do it to get such nice people that doesn't get annoyed at so many dumb questions :)

Loweredempire
United States
About 1 month using the app