Reviews (1,877)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 22, 2022

Thank you for the great customer service, and I especially thank Sister Rainy, her style was great and she solved some of my problems

ashrman
Saudi Arabia
1 day using the app
August 27, 2021

I started with Avada's size chart tool and the support I received from that team lead me to implement their Email Marketing platform. Once again the support team provided me with unbelievable support. Candance was amazing! Patient and professional. Now I am looking for other Avada products/tools to implement. YES I would refer to a friend!

Guygearlab
United States
1 day using the app
February 10, 2023

Great app. Perfect for starting out for emailing marketing which is a must in 2023. great support and fast

Amiy
United Kingdom
1 day using the app
July 4, 2023

Some issues at the beginning but support helped within seconds and I am 100% lucky for now. 5 stars :-)

Vitalstoffkraft
Germany
1 day using the app
May 18, 2022

Jasmine was absolutely amazing! Extremely helpful, professional, and informative. Answered all of my questions quickly and was very friendly. If she shows what Ava customer service is, that in on itself is a reason to get this app!

It's Getting Dicey
United States
1 day using the app
November 25, 2020

Great app, very easy to use and to set up. The best thing is the customer support, which is spectacular! Quick, friendly and very efficient. I cannot recommend it enough!

Connards Qui Font
France
1 day using the app
Avada replied November 26, 2020

Thank you for taking your time to review our app. And your words make our day!
We will improve the app every month. Notification update will be sent to you via emails or in-app. I hope this will be a helpful tool for your shop to gain more customers.

If you need further support, feel free to contact us at support@avada.io

All the best,
Rainy

November 30, 2022

I was creating my Shopify store and Abby was really informative and stayed with me until all of my questions were answered.

Exhibition Boss
United States
1 day using the app
April 26, 2023

The App is very usefull to get back lost costumer or even to win new ones. I Recommend this app

Also if you need support I hope you will get Lydia, such a nice and helpful lady!

Elaborate
Austria
1 day using the app
November 24, 2021

Great app and great support. Quick answers and quick help from basic to advanced topics. Thanks Daisy!

Sfusobuono
Italy
1 day using the app
June 26, 2023

Juliana was great help thank you. Would reccomend customer service was very quick to respond to verify

The Lamp Life
United Kingdom
1 day using the app