Reviews (1,940)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing through its easy-to-use, feature-rich platform. They praise its automation, segmentation tools, and professional templates for increasing subscriptions and engagement. The app's performance is reliable, with an intuitive interface that eases navigation. Customer support is highlighted as responsive and helpful, offering real-time assistance and personalized guidance to enhance marketing strategies.

December 2, 2020

AVADA Team helped me successfully solve Spin's problem. It took more than an hour, and the serious and professional customer service made me have to give a five-star review. I highly recommend this Email Marketing Abandoned Cart by AVADA Commerce.

HahaGet
China
1 day using the app
Avada replied December 3, 2020

Hello,

Thank you so much for your review.

Your words motivate us to keep up with the good work and continue providing better service for you and other users.

I wish you many advantages for your business!
Jasmine

June 26, 2023

Juliana was great help thank you. Would reccomend customer service was very quick to respond to verify

The Lamp Life
United Kingdom
1 day using the app
July 19, 2022

Easy to use with straightforward guidelines. Customer service is available 24/7 and attentive to all the blockers I faced. Abby was especially helpful to all the questions I had. Would recommend to all e-commerce beginners.

leaphealth
Malaysia
1 day using the app
October 31, 2023

The app works well, but I hope they will update the editing process and the design. It feels a little bit outdated. However the customer service is perfect. Esther helped to solve my problem in just a few seconds.

zoe & co
Hungary
28 days using the app
Edited October 24, 2022

Amazing support service (Hana was really nice and helpful, 5-star service), but the web is a little messy. Also, there are great templates to use for your emails.

CloseB
Spain
28 days using the app
Avada replied October 26, 2022

We were absolutely overwhelmed to see your review of our app and service!
We hope you experience the app more and give further feedback. Have a nice day 😊

All the best,
AVADA support team

November 27, 2023

Hi, this is my first day using Avada. But the customer service has been great so far. Agent Jasmine helped me and walked me through a portion of the onboarding process I had questions about. She was very helpful and nice and assisted me very quickly. I appreciated that! I give 5 stars for customer service so far. Thank you!

Wi-Fi & A Dream Motivation Merch ™
United States
About 24 hours using the app
September 19, 2023

Not everything works perfect from the beginning, but the team is very helpful.

Lowtails
Germany
About 24 hours using the app
May 25, 2023

The user experience is very good, there are many things that I don’t understand, the 24-hour online customer service will answer for you, and I will recommend it to more merchants.

kankco
China
About 23 hours using the app
Edited March 29, 2023

perfect friend. thanks lot.

thank you so much.

perfect friend. thanks lot.

thank you so much.

perfect friend. thanks lot.

thank you so much.

Delly Shop
Türkiye
About 23 hours using the app
November 2, 2023

Look like a good and easy app !

Support from Hana was perfect, thank you a lot !

JACK & JONES Athens
Greece
About 22 hours using the app