Reviews (1,940)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing through its easy-to-use, feature-rich platform. They praise its automation, segmentation tools, and professional templates for increasing subscriptions and engagement. The app's performance is reliable, with an intuitive interface that eases navigation. Customer support is highlighted as responsive and helpful, offering real-time assistance and personalized guidance to enhance marketing strategies.

October 25, 2022

Hana was so knowledgeable with my issue and fixed it right away. Excellent customer service! quick to resolve !

Greeshow Direct
Japan
About 20 hours using the app
Avada replied October 26, 2022

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
Wish you many advantages in your business!

AVADA Support Team

December 29, 2022

Perfect app, currently using it in my website to send emails to my customers thanks so much! Thanks to Hana too

SPA GROUP srl
Italy
About 20 hours using the app
September 7, 2023

Avada has great customer service! Abby was super helpful in getting my forms and welcome flow set up!

Training Glow
United States
About 19 hours using the app
January 10, 2023

Good experience with Liz, very helpful. Problem solved right away. Absolute recommedation to use this app.

Smart Vibe
Netherlands
About 19 hours using the app
September 28, 2020

Great app and customer service, easy and intuitive to use and syncs very efficiently with Shopify. And Free. Cannot ask for more!

Concreto-home
Italy
About 18 hours using the app
Avada replied September 28, 2020

Thank you Marco for the review. It's our pleasure to support you and your words are our best motivation.

Please don't hesitate to contact our team anytime you need support.

All the best,
Rainy from AVADA

January 5, 2023

Emily You're really good at focusing on what customers need and require. You have a real instinct to understand our customers. Great work!!!

Thriving Wings
India
About 18 hours using the app
March 29, 2022

amazing app, amazing customer service (with Candace)!!! I was using other apps before but this one is clearly my fav :)

SKIND
Switzerland
About 18 hours using the app
August 31, 2022

Easy to use and setup is really quick. Liz from support helped me on the chat app immediately and stayed with me until I had configured the popup window. Highly recommend this app.

Magic Mixes Elixirs
Australia
About 17 hours using the app
November 24, 2023

I am writing to express my gratitude for the excellent service I received from your staff, Abby. She was very attentive and helpful when I contacted her for some advice on choosing the best plan for my needs.

Abby patiently guided me through the different options and explained the benefits and drawbacks of each one. She also analyzed my usage patterns and preferences and recommended the most suitable plan for me. She was very knowledgeable and professional, and I felt that she genuinely cared about my satisfaction.

I am very happy with the plan I chose, thanks to Abby’s guidance. I appreciate her dedication and enthusiasm, and I hope you will recognize her outstanding performance. She is a valuable asset to your company and a great example of customer service excellence.

Delish Wellness | 達摩本草® | PowerHero® | 御熹堂®香港授權經銷商
Hong Kong SAR
About 16 hours using the app
October 12, 2022

It's a good software, but it's a little difficult to get started. thank to Hana provide help for me .

NB STRENGTH
China
About 15 hours using the app