Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

April 18, 2021

Great app for marketing using email i love it ......................................................

Kaftans that Bling
Australia
About 13 hours using the app
Avada replied April 18, 2021

Hello,

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

Please feel free to drop a message whenever you need our support.

We look forward to serving you again soon!
Daisy

April 28, 2023

Excellent customer service. Very fast to help, and good value for money too. Would recommend. Thank you very much

Aromesse-USA
United Kingdom
About 13 hours using the app
September 4, 2023

So far so good. The customer service is 10 out of 10. I think I need more time with it to give it a proper review.

CosmicDuskWolf
United States
14 days using the app
February 22, 2022

Candace provided some great service. For Candace, i can provide 5 stars, but for Avada i will put 4 stars. Only because for the time being as i wish to use the software more before really providing a 5 star review.

Cheeky Hour
United Kingdom
12 days using the app
Avada replied February 23, 2022

Hello,
Thank you so much for your review on our app.

I would like to have a more in-depth conversation to discuss how we can help you make the best use of the app and clear any confusion left. I sent you a follow-up email, please open your mailbox to get our message.

Best regards,
Daisy

January 8, 2022

New to the app but seems great. Using it for abandoned cart emails and exit intent pop ups. Thank you to Rainy for her instant support on live chat

Henrybags.co.uk
United Kingdom
About 10 hours using the app
November 25, 2022

This app is not bad, significantly since Emily helped me a lot. But the only downside is that the editing function is not very useful, and you need to find customer service to realize it

WalkHero
China
About 9 hours using the app
December 9, 2021

Daisy was helpful and really easy to talk with. Although we were not immediately able to resolve the issue due to access issues. I have no doubt that I can contact support again and have the issue resolved quickly.

Travelshoot
Australia
About 9 hours using the app
November 23, 2022

Liz was great she helped a lot a was very friendly. she helped with every part i needed help with. The serious was great.

shopimicy
United States
About 9 hours using the app
November 8, 2023

Thank you Abby for your great assistance today.

Lavender Living
Australia
About 8 hours using the app
April 5, 2023

Jasmine helped me very quickly and efficiently. .

Deldea
South Africa
About 8 hours using the app