Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

January 10, 2023

Good experience with Liz, very helpful. Problem solved right away. Absolute recommedation to use this app.

Smart Vibe
Netherlands
About 19 hours using the app
September 28, 2020

Great app and customer service, easy and intuitive to use and syncs very efficiently with Shopify. And Free. Cannot ask for more!

Concreto-home
Italy
About 18 hours using the app
Avada replied September 28, 2020

Thank you Marco for the review. It's our pleasure to support you and your words are our best motivation.

Please don't hesitate to contact our team anytime you need support.

All the best,
Rainy from AVADA

January 5, 2023

Emily You're really good at focusing on what customers need and require. You have a real instinct to understand our customers. Great work!!!

Thriving Wings
India
About 18 hours using the app
March 29, 2022

amazing app, amazing customer service (with Candace)!!! I was using other apps before but this one is clearly my fav :)

SKIND
Switzerland
About 18 hours using the app
August 31, 2022

Easy to use and setup is really quick. Liz from support helped me on the chat app immediately and stayed with me until I had configured the popup window. Highly recommend this app.

Magic Mixes Elixirs
Australia
About 17 hours using the app
October 12, 2022

It's a good software, but it's a little difficult to get started. thank to Hana provide help for me .

NB STRENGTH
China
About 15 hours using the app
Edited October 13, 2023

STAY AWAY!! Don't lose your time and money. It doesn't work well and on top of that it made me lose money and worse sales. The support is the worst I even seen.

Aguas Claras Organics
United States
19 days using the app
September 5, 2022

Very informative and the rep was knowledgeable and pleasant...I looked into another app called mail chimp but I'm glad I decided to go with this app.

Bei Hair
United States
About 15 hours using the app
November 13, 2023

Very disappointed with Avado. I spent the time personalizing my emails to automatically send and it appeared that they were working on the issue, but they were not. Left me with no explanation or explanation.

JT Footprint Apparel
United States
17 days using the app
April 19, 2022

Customer support helped me configuring an automation. Very good service and it works perfectly. Thank you

Rosetta Edu
United Kingdom
About 13 hours using the app