Reviews (1,914)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline email campaigns and enhance customer engagement through its user-friendly interface and robust automation features, including customizable templates and pop-ups. The support team, notably Hana, Lydia, and Esther, is praised for their responsiveness and expertise, offering 24/7 assistance that enhances user satisfaction and trust.

November 19, 2022

I've always loved AVADA. I've used Avada for years now when building websites on WordPress, and Avada is just as convenient and useful on Shopify

Midtown Accessories
United States
About 5 hours using the app
July 11, 2023

Great APP!
very good support!
Abby was amazing in the onboarding process, and sorted out the few setup issues we experienced.
Can definitely recommend the app.
best support I have experienced from a developer!

Army Ant Gear
South Africa
About 5 hours using the app
June 20, 2023

Easy to learn and instinctive to do your mailing strategy. Support is really available and reactive ! Thanks to Hana

Art-Cadre.fr
France
About 5 hours using the app
October 24, 2023

great customer service from Hana and Tony, perfectly figuring out the problem that we met.

Lugh Press-on Nails
United Kingdom
About 5 hours using the app
November 7, 2022

Juliana was a great help. Will mention the first support person didn't help much but Juliana had it fixed straight away

League and Legends
Australia
About 5 hours using the app
Avada replied November 9, 2022

Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

Sincerely,
AVADA Support Team

July 21, 2023

Great customer support! They went the extra mile to help me get my email templates exactly how we needed them.

The Field Collective
United States
About 5 hours using the app
Edited November 26, 2022

Usando el plan gratuito te permite usar flows automatizados suficientes para iniciar con un negocio. Aún estoy probando el plugin y no puedo aportar mucha información sobre el servicio. Lo que si que puedo indicar, es que el soporte es muy bueno. Me ha atendido @Hana muy bien.

Agustito
Spain
About 5 hours using the app
February 21, 2022

Great support and user-friendly app. Daisy from the support team help me set up the functions that we needed for our business.

ICONIC RUGS
Australia
About 4 hours using the app
January 28, 2022

This app really helped my business. Also, the customer service is amazing, they gave me all the information that I needed.

MARAI
Romania
About 4 hours using the app
November 25, 2022

Virker som en rigtig fin app med gode funktioner og muligheder. Har ikke brugt den mere end en dag, men det ser ud til at tilbyde alt det, jeg har brug for. Liz fra support gav også god vejledning og var meget rar at snakke med.

CasaW.dk
Denmark
About 3 hours using the app