Reviews (1,940)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing through its easy-to-use, feature-rich platform. They praise its automation, segmentation tools, and professional templates for increasing subscriptions and engagement. The app's performance is reliable, with an intuitive interface that eases navigation. Customer support is highlighted as responsive and helpful, offering real-time assistance and personalized guidance to enhance marketing strategies.

Edited October 13, 2023

STAY AWAY!! Don't lose your time and money. It doesn't work well and on top of that it made me lose money and worse sales. The support is the worst I even seen.

Aguas Claras Organics
United States
19 days using the app
September 5, 2022

Very informative and the rep was knowledgeable and pleasant...I looked into another app called mail chimp but I'm glad I decided to go with this app.

Bei Hair
United States
About 15 hours using the app
November 13, 2023

Very disappointed with Avado. I spent the time personalizing my emails to automatically send and it appeared that they were working on the issue, but they were not. Left me with no explanation or explanation.

JT Footprint Apparel
United States
17 days using the app
April 19, 2022

Customer support helped me configuring an automation. Very good service and it works perfectly. Thank you

Rosetta Edu
United Kingdom
About 13 hours using the app
April 18, 2021

Great app for marketing using email i love it ......................................................

Kaftans that Bling
Australia
About 13 hours using the app
Avada replied April 18, 2021

Hello,

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

Please feel free to drop a message whenever you need our support.

We look forward to serving you again soon!
Daisy

April 28, 2023

Excellent customer service. Very fast to help, and good value for money too. Would recommend. Thank you very much

Aromesse-USA
United Kingdom
About 13 hours using the app
September 4, 2023

So far so good. The customer service is 10 out of 10. I think I need more time with it to give it a proper review.

CosmicDuskWolf
United States
14 days using the app
February 22, 2022

Candace provided some great service. For Candace, i can provide 5 stars, but for Avada i will put 4 stars. Only because for the time being as i wish to use the software more before really providing a 5 star review.

Cheeky Hour
United Kingdom
12 days using the app
Avada replied February 23, 2022

Hello,
Thank you so much for your review on our app.

I would like to have a more in-depth conversation to discuss how we can help you make the best use of the app and clear any confusion left. I sent you a follow-up email, please open your mailbox to get our message.

Best regards,
Daisy

January 8, 2022

New to the app but seems great. Using it for abandoned cart emails and exit intent pop ups. Thank you to Rainy for her instant support on live chat

Henrybags.co.uk
United Kingdom
About 10 hours using the app
November 25, 2022

This app is not bad, significantly since Emily helped me a lot. But the only downside is that the editing function is not very useful, and you need to find customer service to realize it

WalkHero
China
About 9 hours using the app