Reviews (1,884)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features and exceptional customer support. It offers a user-friendly interface, powerful automation tools, and customizable email templates that enhance marketing efforts. The free plan is appreciated for its accessibility to businesses of all sizes. Key features like templates, sales pop-ups, and forms integration effectively engage customers. The support team, including members such as Hana, Lydia, and Esther, is praised for their quick, knowledgeable, and friendly assistance, available 24/7.

December 8, 2021

It seems really easy to use and the templates are very well designed and professional. The online help from Lucy was very helpful.

TacLight UK
United Kingdom
About 2 years using the app
Edited June 18, 2024

Pamela was amazing! Communication 10/10, service 10/10, Kindness 10/10

Damaris-Cosmetics
United States
About 2 years using the app
February 20, 2022

Best Marketing app . and customer service is fantastic and fast. Your Shopify store will change after using this app. I love them

chefmay.com
Egypt
About 2 years using the app
January 6, 2023

Best app ever so far. no problems whatsoever i even have their other app installed bc this one works so good. Customer service is always prompt and on point. Love it and will continue using it over any other email marketing app

Get Thick Products
United States
About 2 years using the app
November 1, 2021

Super! I use it for a long time! I like it)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

Abundance Boutique
United States
About 2 years using the app
February 15, 2024

Superb services for the Avada team especially to Ms. Tiana!....

Richer Merchandise,LLC
United States
6 months using the app
Edited June 27, 2021

i am very happy with AVADA easy to use it.I recommend all the customers to use this APP. Thank you very much.

Quality For Less Store
Canada
About 2 years using the app
Avada replied June 28, 2021

Hello,
Thank you so much for the 5-Star review ❤️🎉

That is a big motivation for us to keep up with the good work and provide better apps for you and other users.

If any questions come up or if we can help in any way, please feel free to reach out to us anytime

Best regards,
Daisy

May 13, 2022

It's a fantastic app, loads of helpful guides and support.
Plus, Esther in customer service was so helpful and answered all my questions quickly

TheKiddieCompany
United Kingdom
About 2 years using the app
February 16, 2022

I used the chat to solve some issues and they did it super quickly. Specially Daisy, she helped me many times.

ÉTIKA shop
Spain
About 2 years using the app
September 28, 2022

Avada is a fantastic platform and Liz was a great help in assisting me with my issue. I really appreciated her kindness and she was quick and knowledgeable with her solution. Great experience overall!

Terra Moderne
United States
About 2 years using the app