Reviews (1,901)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.

December 5, 2023

Good app, I had few problems at the beggining with sending emails, but thanks to support the problems were solved!

TrustyTech
United Kingdom
4 months using the app
March 26, 2024

Real - life people support, quick and solved in few minutes, thanks Esther

TrendyHomes
United States
10 days using the app
December 13, 2023

I recommend AVADA for e-mail marketing and pop-up message services.
Thanks to Audrey and the AVADA support team!

AIVI Cosmetics
Romania
4 months using the app
March 3, 2024

best customer service, Liz made sure that I get a minor issure i had solved asap.

entity apparel
South Africa
3 months using the app
May 3, 2024

Esther and Toby were great at helping me navigate some technical issues. Set up was not as streamline as it could be.

O.G. shXt Apparel
United States
About 22 hours using the app
January 10, 2024

user friendly inteerface, excellent customer service, I'm using it on my 3rd store and can't complain about a single thing!

Bodymite
United Kingdom
3 months using the app
January 6, 2024

Had a great experience with the customer service! Everything was explained clearly and in detail. Thank you to Jasmine for all your help and knowledge. Would highly recommend this app to anyone.

Sams Furniture
United States
About 2 months using the app
January 4, 2024

I had a few questions about working with the application I was very quickly helped to solve all the issues, special thanks to Jasmine for quality support.

Siposuty
Poland
3 months using the app
March 9, 2024

Lydia helped me a lot while using the application thank you

Alina Kara Shop
Türkiye
29 days using the app
January 27, 2024

Customer experience is like no other.
If you have flown into Hana's support you are going to get it done!

PlushEase
Poland
2 months using the app