Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

March 7, 2024

We're so happy to discover this app. The suuport of Emily was also very helpful: she's always here to help and advice, even beyond your need. Thank you!

SYL-X
France
About 1 month using the app
January 4, 2024

I had a few questions about working with the application I was very quickly helped to solve all the issues, special thanks to Jasmine for quality support.

Siposuty
Poland
3 months using the app
January 6, 2024

Had a great experience with the customer service! Everything was explained clearly and in detail. Thank you to Jasmine for all your help and knowledge. Would highly recommend this app to anyone.

Sams Furniture
United States
About 2 months using the app
January 10, 2024

user friendly inteerface, excellent customer service, I'm using it on my 3rd store and can't complain about a single thing!

Bodymite
United Kingdom
3 months using the app
November 25, 2023

Hana provided great and immediately help to set up my first email campaign! Great app :-)

VOURGED®
Germany
3 months using the app
April 29, 2024

Just wanted to give a big shoutout to Hana for her amazing help with a problem I had while using Avada. She responded quickly and solved the issue in no time. Thanks to her, everything's running smoothly. Great app, even better support!

Veloxa
United Kingdom
About 23 hours using the app
December 12, 2023

I Highly recommend this app to all my Shopify friends—it's incredibly informative. Special kudos to Hana for being hands-on and invaluable in guiding me through any challenges with app setup. Without her, I'd be completely lost. If you're seeking top-notch assistance, Hana is the go-to person. Elevate your Shopify experience with this app and Hana's expertise!

YFBG WIRELESS LLC
United States
2 months using the app
December 28, 2023

Hana helped me amazingly when setting up the email verification for business domains, she was fast, efficient and actually cared when helping me, 10/10 from myself

Weebles Wares
United States
About 2 months using the app
December 16, 2023

I have never ever experienced such a detailed to precision Service, Esther is so dedicated she makes sure issue is resolved and otherwise involves the developers to fix it - Besides all the amazing stuff Avada is Unique and i wish all the best to continue and grow. Without Avada i cannot imagine a future for my online business.

BooxWorm
Sri Lanka
14 days using the app
January 4, 2024

Easy to use and a great team behind the service. Hana is quick to resolve any issues that come up!

KatyMedSolutions
United States
10 months using the app