Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

April 17, 2024

Good email-marketing tool. Customer support manager Hana is very responsive and helpful

Milerd
United States
About 1 month using the app
December 5, 2023

Good app, I had few problems at the beggining with sending emails, but thanks to support the problems were solved!

TrustyTech
United Kingdom
4 months using the app
Edited April 13, 2024

Great support very fast and responsive. I really appreciate the help and it made it easy to find the information I needed... Thanks Audrey

Kingdom Seekers Apparel
United States
13 days using the app
June 5, 2024

Tiana was very enthusiastic in helping me solve the problem. Thank you very much

Gocyclinggear
United States
2 days using the app
May 9, 2024

I was configuring the settings and editting templates and had some issues. I reached out to Avada and Nolan helped me very well. So Nolan thank you for your support and professionalism.

NAZROM
Netherlands
4 days using the app
December 13, 2023

I recommend AVADA for e-mail marketing and pop-up message services.
Thanks to Audrey and the AVADA support team!

AIVI Cosmetics
Romania
4 months using the app
January 5, 2024

Great app and even better customer support especially Jasmine and Anivia who quickly helped me to solve the problem I had.

Senzalo
Czechia
2 months using the app
March 6, 2024

Audrey was great at getting us what we needed to test and try out the platform. Very helpful and quick response time.

Renuology
United States
About 1 month using the app
January 30, 2024

I love the Avada Apps, i use some of them. And they are all great! Fantastic and super fast support!

JujuZeitlos
Germany
5 months using the app
Edited February 8, 2024

5 stars for customer service. Thanks to Hana, she saved me a lot of times!!

happy4pets.it
Italy
8 months using the app