Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

January 23, 2024

In free tier only Avada is providing 400 emails/day which is really good to go options for startups with less than 500 contacts like me. I recommend Avada email marketing app and customer support is on top particularly 'Audrey' who supported me for all my needs in email marketing automations. Thanks.

RiniShoppe
India
17 days using the app
May 31, 2024

professional and useful.thank you @ Audrey

Shikpik
Türkiye
2 months using the app
December 29, 2023

Very good and quick support from all their staff, Liz was quick to respond and deal with my issue! Great company and wonderful to work with!

CruisePaks
United States
10 months using the app
April 27, 2024

Hana was great in helping me solve an issue related to phishing within couple minutes, thanks!

CASENIME
Hong Kong SAR
About 2 months using the app
January 8, 2024

I had to use customer support, and Jasmine's assistance was very good; she quickly resolved my issue. The program works quite well and is easy and intuitive. So far, we're quite pleased with it.

InfinityONE
Spain
2 months using the app
February 11, 2024

Hana was extremely helpful in resolving an issue I was having and also checking that my settings were right. She was very prompt and continued to keep me up to date with the progress so I never felt under the dark.

It's not often that you get immediate help and also from a real person! Thank you Hana

Atelier Akina
Australia
23 days using the app
November 28, 2023

Hanna helped me out fixing a issue! She made my day! in 10 minutes she fixed the problem!

God First
Netherlands
7 months using the app
February 20, 2024

Day 01 of using Avada it is fanatic..... Quick and simple to use and support (Liz) was 5 stars for reviewing and resolving my issues. Recommended.

The Whisky Society Pty Ltd
Australia
8 months using the app
December 20, 2023

Best Customer services they deserve more than 5 star, they are friendly and so profissional, they help me to set up my account and advise me what is the best setting, special thanks for Esther for all her support

XSESWARY
United Arab Emirates
3 months using the app
December 25, 2023

A great app but the customer support is amazing. Needed some help the other day and Esther helped me with it and i fixed it right away

Nonley
Sweden
7 months using the app