Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

February 26, 2024

Easy to use and the customer service Hana solved my problem quickly, recommend.

Aotob
United States
3 months using the app
January 18, 2024

I'm in absolute awe of just how effortless and inviting this app is! Even though I don't exactly fancy myself a tech whiz, I knew that venturing into email marketing was crucial for my business’s success. Initially, trepidation washed over me, but oh boy, did it turn out to be exhilaratingly misplaced. This gem of an app doesn’t only welcome you with its impeccable user interface - it also dazzles you with its fabulous templates at no cost!
What topped off this satisfying experience was the stellar customer service; absolutely unmatchable! In all honesty, I figured an automated bot would pop up when I used their chat feature - yet lo and behold - Abby appeared; a delightful human primed to lend assistance right there on the spot.
Abby certainly embodied 'above-and-beyond', initially assisting with my questions about the review aspect of the app then unexpectedly helping iron out another separate query regarding email marketing. Both admiration and glee consume me when reflecting on not only her unparalleled problem-solving skills but also her unwavering friendliness.
With both joy in my heart and appreciation in mind,I’m profoundly pleased with this application as well as Abby's standout service. A big thumbs-up from me!
Don't look any further.

BulkMatchesUSA
United States
1 day using the app
December 6, 2023

Great app with many features. Special thanks to Jasmine who is a helpful staff and assisted me in a swift and effective manner!

My Store
Singapore
About 2 months using the app
February 7, 2024

nice customer service and some good free options

Heena Fashions Int Ltd | T/A My Fashion House
United Kingdom
10 months using the app
March 1, 2024

I've been using this app for a while now. It's multifunctional and it took me a while to figure it out. But Audrey was so nice and fast that she helped me get up to speed in no time. Thank you for the quality support!!!

Shkura
Ukraine
3 days using the app
March 26, 2024

Real - life people support, quick and solved in few minutes, thanks Esther

TrendyHomes
United States
10 days using the app
December 21, 2023

The Avada team has been absolutely phenomenal! Their support and expertise have exceeded my expectations. Their dedication to providing top-notch service is commendable. I'm thoroughly impressed with their professionalism and how they go above and beyond to assist their customers. Kudos to the entire Avada team for their outstanding work and commitment to excellence!

GaaraStore
Hungary
5 months using the app
May 10, 2024

Thanks to Audrey for helping us out to approve our email!

Claros Farm Store
United States
8 days using the app
December 20, 2023

Abby was incredibly helpful in setting up my email automation and marketing. She made everything simple and straightforward, and I couldn't be happier with the outcome. I highly recommend her for anyone needing assistance with email marketing app.

Trendy Gadget Club
Canada
8 days using the app
January 21, 2024

They have such an great support and too cooperative staff such an great app provided by avada

Libertystyleusa
India
3 months using the app