Avada Email Marketing & SMS , 1,687 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable templates, automation workflows, and segmentation options, which have reportedly improved engagement and conversion rates. The mobile-friendly design is a plus. Customer support, particularly representatives Hana, Esther, and Jasmine, are praised for their prompt and professional service. The free plan, automation features, analytics, and reporting tools are highly valued, making the app a good choice for new businesses and offering good value for money.
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The applications are great, Emily at the help desk is incredible, just write her name in the chat application!
Great app so far! Smooth email marketing experience, very customizable, and customer service is great! I had one issue and Hana helped me resolve it in literally under 2 minutes. Definitely recommend.
Seems pretty lit
Great chat box with actual person ;-)
Quick response and stayed with me until my problem was resolved.
Thank you Esther
Thank you Hana for your excellent service! You helped me so efficiently. I really rate Avada and am considering cancelling other apps and moving as much to Avada under one roof.
Avada is the great and best service providers for email and sms marketings. And also the assistant Jasmine who helped me with my request ✌
Thanks to Liz for the quick help, she worked with me amazingly accurately with her expertise. I would also like to recommend her to others
Great customer support!
I recently had the pleasure of using the Shopify app AVADA and I must say, it’s a fantastic app! The interface is user-friendly and easy to navigate, making it a breeze to set up and use. One of the standout features of AVADA is their customer support. Hana, in particular, was incredibly helpful in assisting me with any questions or issues I had. Overall, I recommend AVADA to anyone looking for a reliable and efficient Shopify app.
Functionality is good but worst customer service of any app I have installed in 6 years. If you only need basic support via their chat you should be fine but any other issues they ( pretty sure it's just one person behind all these apps actually ) say that they are going to send to their " technical team " and NEVER hear back. Ever. Out of every single ticket. What technical team?!