Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

March 9, 2024

I had a question about an issue that I've encounter but I was very quickly helped to solve all the issues, special thanks to Lydia for quality support.

GadgetGlam
Romania
14 days using the app
January 15, 2024

best customer support team i've ever seen. it's like you have a personal assistant holding your hand all the way

Fit and Wellness Club
Bulgaria
4 months using the app
March 1, 2024

So far so good. Just installed the app and had very good support to get it set up.

Inner Light Sauna
Australia
11 days using the app
January 30, 2024

Thank you Hana my dear friend, you are the best, you always keep my site running and in good shape! and also thank you dev team you also do always your best <3

V24
Austria
11 days using the app
December 22, 2023

Jasmine was an awesome help! She took as much time as I needed to ensure all app aspects were functioning correctly. Thank You so much Jasmine for the great CS. :)

The Bat Flip Shop
United States
About 2 months using the app
December 18, 2023

they really help us with support, esther make all easy to us!

Unique T-Shirt
Brazil
5 months using the app
January 28, 2024

Excellent application, special mention to Hana, who was a great help to me with my emails, I thanked her again

Belle Lune
France
11 days using the app
March 20, 2024

Very easy to use, and with customer support anything is possible. Much better system when compared to mailchimp. Hana provided excellent customer service.

Vape Connect Online
United Kingdom
About 11 hours using the app
March 27, 2024

Sunny helped me out with some issues in setting things up. great help. 5/5

Pikamon
Netherlands
9 days using the app
March 26, 2024

I struggled to get a campaign email done. Hana was amazing in assisting to find the root cause, acting as a steam less integration between me and the technical team. As a new user of Avada, it elevated my experience of the system to a next level and I would strongly recommend it to any of my colleagues.

ZuZanna’s Wellness
South Africa
About 18 hours using the app