Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

March 4, 2024

Lydia really helped me. She was understanding, patient, and nice. I recommend!

LeddyTeddy
Poland
About 2 months using the app
Edited January 7, 2024

Our success in the use of applications is not only on the versatility of the feature, but most importantly is the human factor supporting our utilization. Hana was more than supporting during the trial and customization of our messages. She is a great asset and represents the type of customer support that keeps us running. Thanks, Hana

Harry
Maras Green

Maras Green
United States
5 days using the app
January 24, 2024

Hana was very helpful via live chat, thank you

Appliance World Halifax
United Kingdom
9 months using the app
March 13, 2024

I'd like to express my gratitude for Emily's exceptional assistance as an Avada team member. Her patience, kindness, and willingness to help others are truly appreciated.

Thank you, Emily, for your outstanding support.

Warm regards,

Buybuy
Portugal
2 months using the app
December 20, 2023

Lydia helped me a lot. She answered all my questions really carefully and devotedly. Thank you to the team and Lydia for everything

BebekSoft
Türkiye
About 1 month using the app
January 22, 2024

I worked with HANA and she was very patient and extremely knowledgeable and helpful. She answered all my questions and was very detailed in her responses . She is a GREAT EMPLOYEE . Thank her again for her diligence in helping me . SPG

Sewing Parts Guru
United States
17 days using the app
December 7, 2023

Working with Jasmine was great! Very patient, helpful and friendly!

Miss Reverie
United States
About 2 months using the app
Edited April 12, 2024

Esther helped to solve a minor issue really quickly. Very much appreciated!

Ninurta
Costa Rica
3 months using the app
March 12, 2024

Excellent app. Thank you so much HANA for your support.

Dihamutim
United Kingdom
About 2 months using the app
January 15, 2024

Esther was great in helping solve my issue fast and thoroughly. Great service!

Papa Bear's
United States
4 months using the app