Reviews (1,923)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.
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Very easy to use application, very timely service, especially thank you Lydia!
Liz is very helpful support, i recommend her! <3
The online chat is great and so helpful!! Thank you :)
Great Customer Services, Thank You Esther, appreciate your support and quick response, very happy to work with Avada, all around i am very satisfied
trash app. They don't send out emails and thus ruin your campaigns. Even after waiting days, no solution. Horrible!
Customer service named Abby, is very friendly and responds quickly to problems, thank you
Superb services for the Avada team especially to Ms. Tiana!....
Esther did a great job helping import my client list. Thanks.
I am writing to express my gratitude for the excellent service I received from your staff, Abby. She was very attentive and helpful when I contacted her for some advice on choosing the best plan for my needs.
Abby patiently guided me through the different options and explained the benefits and drawbacks of each one. She also analyzed my usage patterns and preferences and recommended the most suitable plan for me. She was very knowledgeable and professional, and I felt that she genuinely cared about my satisfaction.
I am very happy with the plan I chose, thanks to Abby’s guidance. I appreciate her dedication and enthusiasm, and I hope you will recognize her outstanding performance. She is a valuable asset to your company and a great example of customer service excellence.
Esther and Toby were great at helping me navigate some technical issues. Set up was not as streamline as it could be.