Avada Email Marketing & SMS , 1,711 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, customizable templates, and detailed analytics. It's praised for its performance, affordability, and segmentation capabilities. The app offers a free plan, making it suitable for new businesses. The customer support team is available 24/7 and is often commended for their prompt and professional help. The app is also mobile-friendly, allowing campaigns to be managed on the go.
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Hana was a pleasure to work with. She was very quick to respond and took care of all the edits I needed. She made my experience very worthwhile! Thank you Hana!!!
Everytime I need help with something, I can send a quick chat and get it resolved. Esther helped me tonight and answer and fixed all my issues! Great customer service!
I reached out to Hana for assistance and was immensely pleased with the promptness of her responses. Within just a minute or two, she was connected and ready to assist. I inquired about setting up a "Buy X Get Y" coupon system, and although they don't currently have that exact feature, Hana was quick to provide alternatives. I appreciated her suggestions but opted for a text-based solution given my current timeline to launch my store.
One significant highlight was Hana's generous offer of 12,000 free emails per month, which I found to be an excellent value addition. While the exact solution I was looking for wasn't available, Hana's swift, kind, and proactive assistance made my experience a positive one. I'll be sticking with the current app for now, but it's great to know there are support representatives like Hana to assist when needed.
Look like a good and easy app !
Support from Hana was perfect, thank you a lot !
This App is very helpful for marketing purposes and it even has very friendly and supportive team members who are always ready to help, "Emily" helped me out alot regarding my queries. Overall Great experience.
日本のストアでも使いやすいかなと思います。
テクニカルイシューがありましたが、カスタマーサポートも丁寧で１日で解決してくれました。
サポートのLydiaさんからはいいアドバイスをもらえました。
Very good support from Lydia, Avada support team. she guided me to carry out required changes easily to achieve email automation and SMS for my store.
Once thanks for kind support Lydia!
Avada is an incredible tool. Many thanks to Anthea and Will for their great service and for resolving my problem so quickly
Amazing help from Hana. She helped me find the right plan for me so that I can go ahead with my email marketing. Thank you
I recently added the Avada app to my shoplift store as I wanted to set up automated emails to be sent to customers. I set up a Welcome automation and when I went to view it, there was an error. I reached to support and Lydia there helped solve my issue in 2 minutes. Really prompt and friendly support, however the app itself requires upgrading if you want to get going with more than one automation unfortunately.