Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

September 24, 2023

Everytime I need help with something, I can send a quick chat and get it resolved. Esther helped me tonight and answer and fixed all my issues! Great customer service!

Logboat Naturals
United States
27 days using the app
October 5, 2023

Hana was a pleasure to work with. She was very quick to respond and took care of all the edits I needed. She made my experience very worthwhile! Thank you Hana!!!

Kristina Keurjikian
United States
25 days using the app
November 2, 2023

Look like a good and easy app !

Support from Hana was perfect, thank you a lot !

JACK & JONES Athens
Greece
About 22 hours using the app
July 13, 2023

This App works great with eMail automation for Welcome and Abandoned Cart.
And their support team, especially Lydia was very supportive and collaborative with detailed guide and help. Lydia is so beautiful and kind girl. I really appreciate your support. Thanks again!

SashaandZ
United States
About 1 month using the app
June 15, 2023

The app performs great! It supports many countries that other apps don't support. We've noticed the importance of SMS marketing especially on abandoned checkouts. Special thanks for Hana who helped us verify the account to add SMS credits.

Vivo Cosmetics International
Spain
9 months using the app
October 8, 2023

This app is great and have amazing support, I had a great experience with Hana and she helped me through out the whole process.

Glow™
France
9 days using the app
November 8, 2023

Avada is an incredible tool. Many thanks to Anthea and Will for their great service and for resolving my problem so quickly

Luz Home Design
United States
About 7 hours using the app
October 18, 2023

they have great customer service! sunny has been good help!

Connected Life Trading
Qatar
20 days using the app
July 24, 2023

We have just started using the platform and so far it is intuitive and easy to use. Above all, I would like to highlight the good technical service they have.

kmina.com
Spain
9 months using the app
May 18, 2023

Thanks to Hana now i have a really nice coupon for my customers and she added the trust badges so now my customers can trust my site thanks Hana you're the best without your help i would not have gotten through this alone so thank you.

Desirables
United States
4 months using the app