Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

May 15, 2023

Great job from Hana! Quick and supportive. Reached out for help designing my first automation and everything has been done immediately spot on to my requests

VAKAVA
Lithuania
4 months using the app
June 9, 2023

The Avada app works well and I would like to thank you for the help I received.
I cannot speak highly enough of the exceptional support I received from Hana. Expertise, and dedication to customer satisfaction were truly outstanding. I would highly recommend Avada's App and services to anyone in need of reliable and top-notch support. Thank you, Hana, for going above and beyond to ensure my needs were met.

Myfeet
Norway
2 months using the app
July 24, 2023

I have just wasted 4 days trying to set up subscriber capture and welcome email work flow with SMSBump. Hana did everything for me in less than 30 minutes.....brilliant service

Arcstrading
United Kingdom
2 months using the app
October 8, 2023

This app is great and have amazing support, I had a great experience with Hana and she helped me through out the whole process.

Glow™
France
9 days using the app
September 4, 2023

Pretty easy to use, thanks to Abby for her kind support. Always nice and very very helpful. I can recommend Avada!

detailingshop.ch
Switzerland
2 months using the app
September 5, 2023

great time and response from Hana. Help me with all my questions.

Let see if my store makes the next chapter in sales.

OtakuTienda.com
Colombia
About 2 months using the app
November 2, 2023

Look like a good and easy app !

Support from Hana was perfect, thank you a lot !

JACK & JONES Athens
Greece
About 22 hours using the app
September 8, 2023

This is an app that you think does the job, but in the background it ruins your theme.
The app made my theme not work as it should, although I contacted the support and they "tried" to help me, they blame it on my theme, when it turned out that the error is their codes that blocked several functions in my store.

ANCI sport
Sweden
8 months using the app
July 7, 2023

Dear Hana,

I wanted to take a moment to express my deepest gratitude for the exceptional support you provided me through AVADA's help support. Your assistance went above and beyond my expectations, and I am truly amazed by your dedication and expertise.

Your commitment to resolving my problem was nothing short of extraordinary. You tackled the issue with utmost professionalism and a level of care that I have seldom witnessed before. Your patience, knowledge, and willingness to go the extra mile made all the difference in finding a solution.

I am truly grateful for your fabulous assistance. Your efforts have not only resolved my problem but also left a lasting impact on me. Your exceptional skills and unwavering dedication to helping others are truly commendable.

Thank you, Hana, for your outstanding support and for being an invaluable asset to AVADA's help support team. Your commitment to excellence is truly inspiring, and I am grateful to have had the opportunity to work with someone as remarkable as you.

With heartfelt appreciation,

Gaurav

Morpho Tail
United States
2 months using the app
May 23, 2023

Really satisfied with this app! Especially thanks to Hana for your fast and kind suppport! It helped me a lot : )

Seoulish Korea
South Korea
9 months using the app