Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

October 18, 2023

they have great customer service! sunny has been good help!

Connected Life Trading
Qatar
20 days using the app
May 8, 2023

thank you esther for all your help. i will recommend Avada to anyone.. Great service.. great aps. Always friendly and ready to help me with my problems. thank you guys

LuvitPaws
United States
3 months using the app
August 23, 2023

I absolutely love Avada's apps! From the moment I downloaded the app, I knew I was in for a treat. The user interface is clean, intuitive, and exceptionally user-friendly. But what really sets Avada apart is their top-notch customer service. I had a particular issue that I couldn't resolve myself, and that's when Hana from their support team stepped in. Her assistance was incredibly warm and attentive. Thanks to Hana, my problem was perfectly resolved in no time at all.

ZORNNA
Hong Kong SAR
About 1 month using the app
September 9, 2023

Great app with great support. Hana was able to solve my problem in minutes through chat. Really happy with the outcome.

Bat City Games & Comics
United States
2 months using the app
May 17, 2023

I would like to thank Esther for helping me with the email marketing. very easy to use , I appreciate your patience great customer service . I love avada they have great apps

StepUp
Canada
5 months using the app
September 23, 2023

i suggest everyone avada app because has integrated several services useful and strongly evoluted and emily is a super assistent too much able ,professional and is able suggesting everyone has a shop shopify ..i suggest everyone avada services thank

Il mio negozio SUPERSTARS
Italy
5 days using the app
August 29, 2023

I recently had the pleasure of using the Shopify app AVADA and I must say, it’s a fantastic app! The interface is user-friendly and easy to navigate, making it a breeze to set up and use. One of the standout features of AVADA is their customer support. Hana, in particular, was incredibly helpful in assisting me with any questions or issues I had. Overall, I recommend AVADA to anyone looking for a reliable and efficient Shopify app.

AMER & CO.
Hong Kong SAR
15 days using the app
September 11, 2023

Perfect app for the email automatisation It helped me so much and the support team reply very quickly especially Esther always the best

Trendy Edit
Morocco
About 2 months using the app
July 13, 2023

My rep, Jasmine , was THEE BEST! She was so helpful and nice. Jasmine was very knowledgeable with the application, and was able to assist me quickly, understanding my issue immediately, and getting right to the bottom of it! I hope I can get her anytime I need to CHAT with someone here ;-) THANK YOU!

Eyewear by Andrameda
United States
About 1 month using the app
July 18, 2023

Emily quickly helped me with my question. There was no doubt that we did everything right! Thanks a lot for your help

De L'amour Presents Espana
Spain
4 months using the app