Avada Email Marketing & SMS , 1,719 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.
Refine
-
By rating
Amazing service!!! The team worked round the clock to get my site running perfectly, they have exceeded my expectations and have been one of the best app developers I have dealt with to date. Highly recommend
Hi,
Thank you so much for taking time to leave us a feedback. First and foremost, I want to extend our sincerest apologies for any inconvenience caused by the delay in the investigation process. We have done our best to enhance the workflow and accelerate the process in order to address your issue and have reached the solution.
Furthermore, our development team has identified several potential factors affecting your store's speed at the moment. We believe that with our expertise, we can be able to help you boost your site speed to the next level
We have sent an email to follow up. Please check your emailbox for further updates.
Best regards,
Daisy
Great app, their support team is awesome! Jasmine from their team assisted me to get the best out of this app. Thank you.
I just started using the app and was a little overwhelmed at first but I cant believe how helpful Julie on the live chat was! She walked me through everything and I felt so confident with her knowledge and trusting my store with her. EXCELLENT customer service!
Esther is a pro. Esther response very quick and solve my difficult problem. Thank you very much. All right!
great and the support is very helpful with everything that i needed. They went above and beyond to help me find a solution. THANK YOU
5 stars for the support department. The quality of app needs experience for reviews :D (And this is 100 characters require :))
Needed some help with the pop ups. I messaged support and got help from Emily and William. They helped with the CSS and were very fast! Awesome service.
Sunny was incredibly helpful in approving my account, providing excellent assistance and support.
I'm enjoying the app so far. I did experience a slight issue in being able to see my pop-up banner, but the service representative, Esther was able to help. She was courteous and knowledgeable. Thank you so much!
Envio essa avaliação para agredecer principalmente ao ótimo atendimento da Emily, a qual foi bastante paciente comigo. O Avada é um ótimo aplicativo que possui inúmeras funções. É bem organizado e fácil de usar. Obrigado novamente!