Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

Edited May 22, 2023

I have had awesome support from Juliana who has given me excellent advice and a great problem solving to get my first automated email marketing working properly. This app has extensive functionality and it will probably fulfil all my existing and upcoming needs.
Recommended!

jedinconsulting
Sweden
4 days using the app
August 7, 2023

Excellent communication. Very knowledgeable which is very refreshing. He was very prompt when fixing my issue as well.

Clean Choice Nutrition
United States
3 months using the app
May 17, 2023

Very helpful app.The customer service Liz was very helpful and answered all my questions. We will go with the pro plan soon.

WHEELSAPE AUSTRALIA
Australia
3 months using the app
October 14, 2023

Envio essa avaliação para agredecer principalmente ao ótimo atendimento da Emily, a qual foi bastante paciente comigo. O Avada é um ótimo aplicativo que possui inúmeras funções. É bem organizado e fácil de usar. Obrigado novamente!

Tikbuy
Brazil
3 months using the app
February 21, 2024

Il loro servizio clienti è ottimo, la funzione popup è gratuita, Esther mi ha aiutato in modo esemplare, professionisti, consigliato

Foodly
Italy
About 2 hours using the app
June 9, 2023

Thank Hana and your team for helping me,they do very good job and i recommend to others also,quick respond from you and your team.

Pawshubs
Kosovo
28 days using the app
July 25, 2023

I am very satisfied with the help pf the support of the team, especially Ms. Abby, thank u so much again

MrTeoda
United Kingdom
5 months using the app
April 28, 2023

Jasmine was the person that helped me. She was very nice, professional, and had answers to every question I had!

King's of Clout CO Queen's of Clout CO
United States
3 months using the app
April 30, 2023

Liz has been amazing and resolved my issue swiftly and with no issue, thank them a lot. my time with the customer support has ben perfect and way better than other competitors

SMOKEPOPS
United Kingdom
14 days using the app
May 16, 2023

Hana was Fantastic! She helped with me with my issue quickly and explained to Me the additional features available. I appreciate her help.

Sycrece's Beauty
United States
20 days using the app