Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly automation workflows and advanced segmentation options, ideal for personalized campaigns. Its customizable templates for emails and pop-ups, along with workflows for welcoming new customers and addressing abandoned carts, are highly valued. The 24/7 customer support is praised for its promptness and expertise, with staff members often singled out for their exceptional help. The app's generous free plan is also a plus, making it suitable for new or budget-conscious businesses. It's recommended for its robust features, excellent support, and commitment to merchant satisfaction.

June 14, 2023

the best and the greatest Avada everything you wish to complete with marketing is Avada is very simple and easy to customize customer service is the greatest and fastest support ever. use Avada you wont regret

Gudtingzzhair
United States
10 days using the app
September 19, 2023

Its support team is the best specially emily she was polite fast and very helpful.

Whisker Heaven
Canada
About 2 months using the app
September 11, 2023

Great app with wonderful customer service. A chat helper, Jasmine, imported all 500 contacts from Wix to my shopify for me.

Loaded Fits, LLC
United States
26 days using the app
August 11, 2023

nice job you done. also the customer service. emily sure did great favor for me. I wouldl recommend to my friends. the price is acceptable.

Fasiy
China
4 days using the app
June 19, 2023

Easy to use, & they provide great support

DresiT
India
6 months using the app
July 21, 2023

Avada is the best EDM tool out there, 10 out of 10, switch from Omnisend.
Easy to use and provide enough amazing email temples, Sunny from the support team helps me a lot!

Chickcozy
China
2 days using the app
May 23, 2023

The customer service is super helpful. Abby has been helping me to create a form and set-up the email automation. The support has made the process really easy.

Beckwourth Blooms
United States
2 days using the app
September 8, 2023

nice customer services

Empowerflows
United Kingdom
2 months using the app
September 1, 2023

Excelente ayuda, me resolvio todo lo que le pedi, GRACIAS por el apoyo a MI TIENDA

Joselyn Accesorios
Dominican Republic
5 months using the app
July 10, 2023

User friendly and Abby was so so helpful with a couple of questions I had when contacting customer support

Primation
United Kingdom
19 days using the app