Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly automation workflows and advanced segmentation options, ideal for personalized campaigns. Its customizable templates for emails and pop-ups, along with workflows for welcoming new customers and addressing abandoned carts, are highly valued. The 24/7 customer support is praised for its promptness and expertise, with staff members often singled out for their exceptional help. The app's generous free plan is also a plus, making it suitable for new or budget-conscious businesses. It's recommended for its robust features, excellent support, and commitment to merchant satisfaction.

September 8, 2023

Very good app, with a very easy interface, It helped me to add an SMS feature to my website, I had 1 or 2 douts regarding pricing, and Hana from the live chat support team helped me to clear my doubts in a professional and friendly way, you have good support persons.

Welcome to Label Amrita - Premium Indian Traditional Wear
India
About 21 hours using the app
October 14, 2023

Envio essa avaliação para agredecer principalmente ao ótimo atendimento da Emily, a qual foi bastante paciente comigo. O Avada é um ótimo aplicativo que possui inúmeras funções. É bem organizado e fácil de usar. Obrigado novamente!

Tikbuy
Brazil
3 months using the app
September 10, 2023

Had an issue with the pop up not showing up. But thanks to Avada support especially Emily who promptly helped in resolving it.

Sage By Mala
India
1 day using the app
November 30, 2023

Eine super App von Avada. Die Anwendung ist super einfach und der Kunden Support ist sehr hilfsbereit und kompetent. Hana hat mich in allem super begleitet und sogar noch die Formen Größen der Pop Ups verbessert und eingerichtet. Mega. Vielen lieben Dank !

M.O.I Cosmetics
Germany
1 day using the app
October 3, 2023

thanks abby for helping me <3

Orchid Unique
United States
12 months using the app
August 19, 2023

Prakash was very helpful and understanding with my queries, easy to use and great customer service !

The Whacky Whale
United Kingdom
28 days using the app
June 8, 2023

Speedy response time. Juliana was great to deal with. Her patience and expertise rectified my issue immediately. Totally recommend this service.

BiteMeNow
Australia
About 2 months using the app
May 15, 2023

the app is easy to use and staff very helpful. I would suggest you to checkout this app.waiting for results

Shikra
Hong Kong SAR
About 2 months using the app
December 13, 2023

Great customer support!

Honest Mule
United States
About 2 hours using the app
August 19, 2023

Having dealt with the Avada team recently i can confirm they are outstanding and have helped me on my journey to promoting a great store

TheFootwearGroup™
United Kingdom
14 days using the app