Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

September 27, 2021

so far so good! getting things done now! im new to the platform but im getting everything done as much as i can

fabuloushape
United States
Over 1 year using the app
Avada replied September 28, 2021

Hello,
We are so happy to hear that you're pleased with the results and that we were able to help
If there's anything else we can do to help, please let us know.

Thank you so much for your wonderful review!
Daisy

Edited March 4, 2022

Great customer service. Speedy responses! Great chat service i spoke to rainy who dealt with my problem quickly and easily ! Highly recommend

Studioellrichie
United Kingdom
Over 1 year using the app
January 7, 2023

Super tool for any organization especially the helpful and super fast customer service agent Sunny and the best technical agent Marcus, Big thanks to you both for your time and perfect solution to my problem

Mohrasneakers
United States
Over 1 year using the app
December 30, 2021

The application is very good and also the web support is very quick. I had some issued with the configuration of the pop up message and everything was solved in a few minutes. I really like both the app and the staff.

celestiahandmade
Romania
Over 1 year using the app
Edited August 27, 2022

prakash was so helpful and wonderful and the app great the app is easy and user friendly I recommend it to all

trueglowy
Canada
Over 1 year using the app
Edited November 9, 2021

Jasmine has been a super star and helping me with all my questions and assisting me with design and functionality questions! Super grateful for all her help, otherwise it would have taken me forever!

Ocean Soul Bali
Australia
Over 1 year using the app
February 24, 2023

Prakash has been so patient in helping me get my store running efficiently for launch. His customer service is top tier. Thank you kindly!

Krystel Virgin Hair
United States
Over 1 year using the app
Edited October 12, 2023

Email marketing with Avada is easy and user friendly. Lots of templates that I can use. Live chat agent,Lydia, was helpful and friendly. She helped solving my issue quickly.

Papermind Stationery
Canada
Over 1 year using the app
Edited April 22, 2022

This is a great app for email marketing, the app is easy to understand and the already-made templates are wonderful. They have an extremely helpful and fast customer service! Jasmine and Prakash was quick to respond and very patient.

Oswald & Grey
United Kingdom
Over 1 year using the app
Edited February 1, 2023

The customer support staff for the AVADA products is among the best from any app or subscription I utilize for my business. They are very friendly, knowledgeable, and patient, especially Juliana. It is like talking with a friend. And that makes such a great difference.

Aggrovist Apparel
United States
Over 1 year using the app