Reviews (1,923)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.
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This is THE BEST email marketing platform I have ever used! In the passed I've used all the big and the small platforms. But this is just such an amazing experience. The team is based in Singapore, but when they are "online" their support is just top notch! And their platform is so so easy and intuitive to use. It even balances the layout automatically with one block with image to the left and text to the right, next added is the other way around! Small things that just means so much. aaaannnndddddd! there is one more!
The segment features are outstanding! So easy to build segments based on almost everything! Purchase history, locations everything!!!
Get this one, you will not be disappointed! Did i mention the AMAZING support???
The app is user friendly with powerful features. Setting up email and sms workflow was relatively straight forward. Additionally the customer support provided by Hakeem was very efficient and friendly
很棒，客服很有耐心Great, very patient customer service
Very professional service
I am a seller from China
I wish I could use it all the time
After have difficulty editing the context of the templates with my Apple product I decided to try my Asus computer and IT WORKED and I am so HAPPY. Jasmine also assisted me with a few other things and made some recommendations for the future and I want to say thank you AVA for having people on your team that care.
The support team is super helpful. I've had a great experience working with both Liz and Jasmine. They quickly help with any concerns or questions that may come up when using the app
The app is the best and chat support is so quick! Hana replied and helped me so quickly! had an awesome experience with chat support!
Great service. UX is good, there are sometimes that can miss or not find things but given the price it is awesome. In addition, the staff are incredibly helpful and will always help you to resolve your issues.
Thank you for your feedback on our app and support team. I would love to follow up with you on Livechat so that we can understand more about some issues you faced to sort it out as soon as possible.
We really appreciate your true feedbacks and that's the best motivation for AVADA team.
Wish you all the best,
Rainy
Good service, fast reply, and lovely costumer service. Really helpful customer service, Candace replied within seconds.
This app came with amazing live chat support. Chat Representative, Candace, is extremely professional, helpful and most of all, very patience in guiding us through the various challenges we've faced and resolving them systematically. Highly recommended!
Great app, blends very well with my store and my needs. They have a 24/7 support team. Candace was very responsive and willing to help! Thank you again!