Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

June 2, 2023

I have used Avada's APP in different stores; it is rich in functions and easy to use, thanks to Jasmine for her patient guidance.

My Custom Mall
China
18 days using the app
May 10, 2023

It's fine. You can get help form the support anytime you need (as Jasmine helped me) but it has happened a few times that I needed help, because something didn't work

marktbio
Poland
4 days using the app
June 25, 2023

Their service is insane i had a problem but thanks to their 24 hour support it was fixed in seconds thanks to Juliana and her help!

Cloud Pickleball
United States
11 days using the app
September 19, 2023

Not everything works perfect from the beginning, but the team is very helpful.

Lowtails
Germany
About 24 hours using the app
May 4, 2023

good app for email campaigns, easy installation and functions are valuable for us. Esther is very supportive and gives quick response to our questions.

Asian Grocery Online - EPH Brisbane
Australia
8 days using the app
May 25, 2023

The user experience is very good, there are many things that I don’t understand, the 24-hour online customer service will answer for you, and I will recommend it to more merchants.

kankco
China
About 23 hours using the app
Edited November 20, 2023

top bedrijf alles is simpel te vinden de stappen die je moet nemen wordt erg overzichtelijk aan je laten zien en een dikke 5 sterren voor de klantenservice die je 24/7 kan bereiken als je effe vast loopt met namen "Prakash" die me goed heeft geholpen en geduldig was.

ProTonix
Netherlands
15 days using the app
April 26, 2023

The App is very usefull to get back lost costumer or even to win new ones. I Recommend this app

Also if you need support I hope you will get Lydia, such a nice and helpful lady!

Elaborate
Austria
1 day using the app
September 5, 2023

Hana did help me and did it very good Im exited and had a great experience

Nordbergs
Sweden
6 days using the app
July 19, 2023

Super App ! Fast Support !! Thanks Esther!!

WorldWideStore
Greece
About 2 months using the app