Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

May 21, 2023

The service is very good, and answered many of my operational questions, thanks to Hana, Lydia, Jasmine

jesswy
Hong Kong SAR
16 days using the app
July 2, 2023

great app and great support team (especially Juliana). I haven't used the app yet, but I think it will be great. Thanks, Juliana for your great help.

MAS VOGUE
Egypt
About 19 hours using the app
June 22, 2023

customer service is always available. they solve problems. they're also horrible. very useful app....

FIVEART
United Kingdom
3 days using the app
July 21, 2023

Great customer support! They went the extra mile to help me get my email templates exactly how we needed them.

The Field Collective
United States
About 5 hours using the app
June 16, 2023

Simple, and powerful app.
Plus: I had a little problem, but the support was brilliant. I wrote in the chat and they solved the problem immediately

Mielőtt Telket Veszel
Hungary
5 days using the app
August 2, 2023

good work good app
good employe
good support
good work good app
good employe
good support
good work good app
good employe
good support
good work good app
good employe
good support
good work good app
good employe
good support from emily

Kotton Maxx
India
14 days using the app
September 8, 2023

Esther help me with my problem in 1 minutes. Great app and great customer support

PrimePicks.io
Canada
About 15 hours using the app
August 5, 2023

Gostei muito pois me ajudou bastante, principalmente o atendimento ao cliente que eu tive com a assistente Emily, é a melhor sem dúvidas, sempre vou continuar usando o app.

Infinity_future
Brazil
About 1 month using the app
July 13, 2023

O suporte mesmo sendo gratuito é realmente impecável, é impressionante, junto com essa grande equipe a atendente Emily foi extremamente útil para solucionar minhas dúvidas e com certeza representou muito bem a AVADA!

CAB
Brazil
4 months using the app
May 9, 2023

I have built 5 shopify sites over the last year and the online chat with this app is the BEST customer service i have ever had (you can imagine i have tried alot of apps) I asked the most silly questions when i couldnt even find a button or where things were and they stayed on the chat for over an hour and talked me through each page! Outstanding service! Thank you to Abby

thefootballkit
United Kingdom
About 1 hour using the app