Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

July 13, 2023

O suporte mesmo sendo gratuito é realmente impecável, é impressionante, junto com essa grande equipe a atendente Emily foi extremamente útil para solucionar minhas dúvidas e com certeza representou muito bem a AVADA!

CAB
Brazil
4 months using the app
September 20, 2023

Jasmine is very helpful!!!!!

Celtic Earth Salt & Company
United States
2 months using the app
May 9, 2023

I have built 5 shopify sites over the last year and the online chat with this app is the BEST customer service i have ever had (you can imagine i have tried alot of apps) I asked the most silly questions when i couldnt even find a button or where things were and they stayed on the chat for over an hour and talked me through each page! Outstanding service! Thank you to Abby

thefootballkit
United Kingdom
About 1 hour using the app
June 7, 2023

They help quickly with problems

The Our Space
United Kingdom
2 months using the app
August 22, 2023

Très bon, J'apprécie vraiment cette application et aussi le support client.
Je recommande cette application

JJ SHOP CRÉATION
Côte d’Ivoire
9 days using the app
May 13, 2023

Servizio clienti TOP, disponibilità TOP
Queste applicazioni sono veramente l'incremento giusto per ogni negozio che si poggia su shopify

YouVapeStore.com
Italy
4 months using the app
July 17, 2023

Very easy to use , and the function are useful for us. It provide many template for us to send EDM.

Most important of all is the support team "Hana" very nice and take care of our experience .

D.G. Charity Global
Taiwan
About 1 hour using the app
June 7, 2023

I had several questions on pricing and features in regards to using this App. Their are so many to choose from & I was able to reach customer service right away. I spoke with Lydia & she was extremely knowledgeable on the features & pricing plans. She answered all of my questions quickly & was extremally polite. I am excited to start using this App knowing that I have great support right there if I need it!

LISA MARIE BOUTIQUE
United States
About 1 hour using the app
July 11, 2023

Great APP!
very good support!
Abby was amazing in the onboarding process, and sorted out the few setup issues we experienced.
Can definitely recommend the app.
best support I have experienced from a developer!

Army Ant Gear
South Africa
About 5 hours using the app
April 28, 2023

Excellent customer service. Very fast to help, and good value for money too. Would recommend. Thank you very much

Aromesse-USA
United Kingdom
About 13 hours using the app