Reviews (1,923)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.
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The app works well, and support is very responsive. If you are lucky enough to get Hana as your support agent, all your problems will be solved in a quick and friendly way.
Hello, Daisy is just wonderful and is quite helpful. She is quite prompt with the solution and does more than what's required.
Giving Hana 5 stars for helping fix an essential part of my business.
Customer service is excellent and very thoughtful and intelligent.
I recommend it to any business owner.
Dear Ben from Benjclothing team,
We were absolutely overwhelmed to see your review of our app and service!
Hope you experience the app more and give further feedback. Have a nice day 😊
All the best,
AVADA Support Team
Daisy is the best support assistant ever - She needs a promotion!
A true example of real customer service - she offers her assistance without you even asking,and regularly sends emails whenever she notices a problem on our account - She is like our very own employee.Avada won't be good without her!
App muy necesaria y muy buen servicio técnico. las prestación son muy altas. calidad/precio TOP
muy recomendada
Has dejado una sonrisa en los rostros de todo nuestro equipo con tus amables palabras. Muchas gracias por compartir esto con nosotros. Estamos agradecidos de haber tenido la oportunidad de apoyarlo.
Mis mejores deseos,
Equipo de soporte de AVADA
I had troubles in the past but almost instantly the customer service of avada solved my problem and now I'm having a great experience with this app. Highly recommended!!!
Hi there,
Rainy here from AVADA and I am sorry to hear about your trouble installing the app. I think we can sort it out right away.
I sent you a follow up email so that we can know exactly what error you got, our technical team will resolve it then. And I am so willing to help you set it up, get started based on your store demand.
Hope to hear back from you!
Rainy
This is an excellent App for Email Marketing. Easy to create different forms, create automated responses. They support it excellent - shout out to Hana for all her help today. Not just Hana, every support contact we have had has been excellent - knowledgeable and helpful.
Daisy have been super helpful and prompt w my queries and issues I have encounter thru out. She's attentive and initiative! Thank you Diasy! You are a gem!
Love the service, best customer support I ever had, even got help to setup all automation, can't be any better :)
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