Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

December 7, 2021

Just started using this app and feel like it has a lot of potential. Thanks to Lucy to help me with the initial setup.

Eleosstore
United States
About 1 year using the app
August 23, 2023

Love this app. The are very helpful and responsive on the chat which really helps. I am a newbie at this and having the people on the chat to help me has been a lifesaver. Emily was great to work with.

Gilded Heart Designs
United States
About 1 year using the app
May 20, 2021

Its perfect. There are others apps to do email marketing but i've never seen one with this close costumer care. They will do their best to solve any problem or question you have. They are also continuously working on doing the app better and better. I highly recomend this app.

PROTEGT
Spain
About 1 year using the app
Avada replied May 22, 2021

Thank you so much for your review. It will be our best motivation to work harder and somehow help your stores grow with a powerful marketing automation tool.

Anytime you need our assistance, feel free to reach our team via livechat or win@avada.io

Wish you all the best,
Rainy from AVADA

October 19, 2022

Great app working perfect and great conversions - also quick help and customer service from Juliana today, many thanks,

Huge Hoods
United Kingdom
About 1 year using the app
Avada replied October 24, 2022

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

Wish you many advantages in your business

AVADA support team.

July 17, 2023

liz is the best <3
liz is the best <3
liz is the best <3
liz is the best <3
liz is the best <3
liz is the best <3
liz is the best <3

FanWind
Israel
About 1 year using the app
Edited September 10, 2021

5 Sterne für das AVADA Team. Immer sehr hilfsbereit und unterstützen einen wo Sie können. Schnell bekommt man die richtige Lösung präsentiert und die Umsetzung wird einfach erklärt. Eine tolle App für das Email-Marketing. Vielen DANK für den super Support!

negotiis
Germany
About 1 year using the app
September 8, 2023

Excellent App. It works perfectly and doesn't affect the website speed or performance. Liz who was the customer service agent helped me navigate my way around the app and is always available. She really made it easy. Thank you

JC Club
United Kingdom
About 1 year using the app
April 28, 2022

I used this app for exactly what it lists.. SMS, Email Marketing and pop ups. It works great and I love how everything is all in this one app whereas I don't have to install too many apps to get things done. When I needed assistance, the service team reached back to me fairly quickly and Marcus helped me and he was very knowledgeable. Would recommend.

Cee Beauty LLC
United States
About 1 year using the app
August 21, 2021

We decided to move on Shopify for the easy and hassle-free settings, since we meet Avada after trying few of other marketing tools. The app is doing exactly what you need to manage all the recent exigent needs of a modern customer, from merchant point of view it has been a great surprise to discover one of the best support team I ever meet on shopify app store, so far. Hope to grow big with them!

TheSingingBees
Italy
About 1 year using the app
March 21, 2022

Liz was very helpful with getting our email contact list setup. So far we have been impressed with the app and the customer service has been great to work with!

Northeast Country Store
United States
About 1 year using the app