Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
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I had an issue with the image being blurry and couldn't get it right. I used the support chat and I got a quick response from Juliana who had fix my issue. Thank you Juliana for your help.
My experience with this app has been excellent, it's easy to set up, and the customer support is great. I would like to thank Abby very much for her assistance.
Very easy to setup. Chat support especially from Lis was awesome.
hoping great for business results ahead!!
I love this Avada email marketing and text messaging platform!
The platform’s user interface is intuitive and easy to navigate. Even team members with minimal technical experience can quickly learn to use it effectively.
Jasmine support is excellent. She was responsive,ready to help with any questions I had.
This marketing automation platform takes our marketing efforts to new heights. It's a must-have for any business looking to optimize their marketing processes, become more efficient and achieve better results. I highly recommend it!
I am very satisfied with the application. Customer service is very good. Recently Prakash helped me with design issues and I am very happy with his work, thanks a lot
The app is easy to use and very complete ! But the best part is the support team, they are amazingly helpful and reactive !
Excellent customer service and fast resolutions, Also received a free workflow without asking for it. I will definitely keep on using.
This is my second time in a second store using AVADA suite. I personally find this suite very easy to navigate and set up and with customer support from Rainy, Jasmine, Candance and the team it's always a real smooth experience!
it helps me a lot so that i can try something new to bring customers back,and customer support Hana gave me several ways to solve my problems, so pleasure about that with her help and patience.
great app and great support team (especially Juliana). I haven't used the app yet, but I think it will be great. Thanks, Juliana for your great help.