Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

September 28, 2022

Avada is a fantastic platform and Liz was a great help in assisting me with my issue. I really appreciated her kindness and she was quick and knowledgeable with her solution. Great experience overall!

Terra Moderne
United States
About 2 years using the app
Edited October 29, 2023

Very nice app with a lot of options. Very usefull. I would recommend it to any webshop. Emily was very helpful again today.

CEK Gymnastics
Netherlands
About 2 years using the app
Edited June 8, 2023

AVADA j'adore! des applications utiles et professionnelles pour booster efficacement son activité sans se ruiner.
Un support à l'écoute et particulièrement Jasmine, hana et Sunny qui font tout pour apporter les réponses à tes questions.
Merci beaucoup pour votre travail

Fromagerie du Château
France
About 2 years using the app
April 7, 2022

I found this app to be very helpful. I am hoping it will boost my conversions. Candace is a great help! Excellent service!

New Encounters.store
Japan
About 2 years using the app
Edited March 24, 2022

Perfect app. Support reacts instantly, the app is intuitive and it's easy to set-up. Besides, the forms and mails look beautiful! Would definitely recommend everyone! Thank you so much Jasmine for your support :)

Fauteuilonline.nl
Netherlands
About 2 years using the app
August 3, 2021

We have just recently installed this app but have been using other AVADA apps for a while. The app itself is quick and responsive. It has a detailed yet straightforward layout that you can navigate easily. I love the fact that it integrates with their other apps. One of my favorites is the review app. The support team for this app is AMAZING! Daisy was quick to respond super friendly to an issue we were having (which was my error). Would highly recommend this app to anyone!

Blazin Fashion
United States
About 2 years using the app
Avada replied August 10, 2021

Hello,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track 🚀🚀

Please feel free to ask for our support anytime you need.

Best regards,
Daisy

Edited July 10, 2023

This app has a lot of features, it helped me a lot, I love the automated section, thank you very much Hana!

Katziela
United States
Almost 2 years using the app
Edited April 22, 2023

I am really happy with the service and help provided. The app and all the support. Can't fault it. Thank you Prakash

Lizzie Onion's Emporium
United Kingdom
Almost 2 years using the app
July 18, 2022

We've exploring many apps before choosing this one.
THere were some challenges but support and dev team are VERY customer-oriented and did some changes to algorithms after we ask them to do so.
I could imagine any other service to do so at a such high speed.
Also this app is the Android among apple-style apps. This means the there are A LOT of setting for composing e-mail, sms, push. While other tend to supply turnkey solutions with no settings avada chooses the other way.
By the way, this app contains more types of triggers than any other app (21!).
The price is competitive.
So, this looks like a bargain :) Thanks for all the team members. I think you gonna become leading app soon

SHADOW PLAY
United States
Almost 2 years using the app
January 3, 2023

Great app and such a good support. Emily answer all my questions. The user experience is great and the app works perfect.

spottle
Austria
Almost 2 years using the app