Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

October 18, 2023

Avada marketing for Email + SMS, is one of the best platforms I've used to manage my customers and sending out updates. Also, Emily has been great at assisting with any questions I had , 10/10 service

RAGE STUDIOS
United States
10 months using the app
July 31, 2022

By far the most economical email marketing app I have used which has all the features compared to other email marketing apps. The support is also amazing, especially Esther and Prakash who helped me immediately with a few problems I had faced straight away. Highly recommended.

Kef
Pakistan
11 months using the app
October 8, 2021

Brilliant support from Candace.
There's a lot to learn but this is an extremely powerful app and extremely well priced compared to other apps.

HomeKit Australia
Australia
11 months using the app
November 22, 2021

i recomended this app, fast and best support,I have been working with avada for at least 3 months and I am very satisfied, they solved my problems very quickly. i hope to work together long time!

Nextshoes.ro
Romania
11 months using the app
Edited November 3, 2022

The app is very user-friendly and easy to navigate with good customization options. The customer service (Jasmine & Esther) is quick to respond and very helpful. I recommend using the app

Merrimium
Switzerland
10 months using the app
September 28, 2021

Beautiful customer support. Thank you so much for the quick help!!! Very friendly and professional .

Vesalios
United Arab Emirates
10 months using the app
June 9, 2021

Best App, i'm really satisfied with all options, and the customer service is TOP ! Daisy helped me to automate my mailings !

Ergozone
France
10 months using the app
Avada replied June 10, 2021

Hello,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Please feel free to contact our team at Livechat if you have any question.

Best regards,
Daisy

March 15, 2023

Wonderful support, thanks. Fast customer service and very knowledgeable customer service. Thank you all

90DegreeLighting
United States
10 months using the app
September 8, 2023

Esther help me with my problem in 1 minutes. Great app and great customer support

PrimePicks.io
Canada
10 months using the app
December 30, 2022

I am so happy and pleased with my new popup. I am very new to all of this. I got stuck and needed help. I pressed the Chat and got Jasmine! She was so sweet and helpful, even going beyond to change something for me that I could not find myself. She is wonderful. I am so happy!

LaGail Michelle
United States
10 months using the app