Avada Email Marketing & SMS , 1,742 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly automation workflows and advanced segmentation options, ideal for personalized campaigns. Its customizable templates for emails and pop-ups, along with workflows for welcoming new customers and addressing abandoned carts, are highly valued. The 24/7 customer support is praised for its promptness and expertise, with staff members often singled out for their exceptional help. The app's generous free plan is also a plus, making it suitable for new or budget-conscious businesses. It's recommended for its robust features, excellent support, and commitment to merchant satisfaction.
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Liz of AVA was very helpful in getting all my issues sorted out efficiently. Will definitely recommend AVA. The staffs are amazing and knowlegeable
Great app to have. The staff at Avada is extremely supportive of the product and are there for you. I had Jasmine help me out on setting up everything from popup, return workflow, abandon cart campaign , and setting everything to best practice. So Jasmine you get 2 thumbs and five stars. Thank you so much for all the help. Avada is the best marketing app for Shopify stores :)
I used this app to create a popup notification for our Black Friday Promotion.
Special thanks to Jasmine from AVA who was very profesionel and fast helping me to create this notification.
This is a great app. Liz in customer service was excellent and walked me through setting everything up on my store. Hannahrosevintageboutique.com
Lucy was exceptional and very knowledgeable of her products and how to lead me and assist me tonight. She answered every question I had and helped me through the process. I have never had a chat room support person that assisted me. So pleasant to work with. A true support person. She is a ROCK STAR!
The customer support "Candace" is very helpful! The app work smoothly and the support helped me fix the issue immediately right after I contacted them and inform them about the problem.
I just transferred over to this app from Mailchimp and am happy I did! Their customer service is amazing! Jasmine has answered my questions so quickly! So far I feel it is superior to Mailchimp with all the customization with email layouts and customer journey emails. Glad I have switched!
I am using this app to help me create more personalized emails. Specifically a first time customer (with coupon code) vs repeat customer thank you email. It did take some time to get everything verified, but once complete it's very streamline. Also, they have great technical support.
Really great app! The customer service is fantastic, especially Daisy that helped me to solve my issue. Recommend to everyone!
I switched over to this app from Mailchimp and it already is exceeding my expectations just with the outstanding customer service from Lucy. I was guided with the conversion and whole setup. At 11pm at night. The templates are gorgeous and easy to edit, so professional and marketable. The integration of my contacts took 60 seconds and the integration to my Shopify shop looks great. Outstanding.