Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

January 3, 2022

Incredible app, incredible support. No other way of putting it. I have used this app for abandoned cart emails and it simply is the best.

rubbabubba
Australia
10 months using the app
March 25, 2022

Candace helps me a lot figure out how to use the app. Very responsive support team. Thanks for the great support!

ATHORD
China
10 months using the app
Edited August 31, 2022

Hakeep was so helpful. He solved my problem quickly. Avada proves to be a trusted app. I highly recommend it!

Lighting Accent
United States
10 months using the app
January 6, 2022

They provide quick support and solutions for you and their staff is helpful. You won't feel worried.

Embryolisse Hong Kong
Hong Kong SAR
10 months using the app
June 29, 2023

The service was fast and professional , really aprriciate the help i received from Lydia. thank you for everything

Raven Blaze
Israel
10 months using the app
Edited November 15, 2021

We are still in the early stages of using this app and really applying all the features to our communication. However what we have seen and especially the help and support from AVA is fast, helpful, professional and efficient. we are never left unanswered and the serviceteam are hands on and ready to help with setups and get us going in the best way.

Unfold Copenhagen
Denmark
10 months using the app
Edited March 14, 2023

Sunny was amazing, quick and great support from this great person. Hope have you back on track when i need more help. Amazing. :D

Thank u so much. :)

Dekanten.no
Norway
10 months using the app
Edited July 12, 2023

quick responsive from the customer support , Best tool for the email marketing and really helpful for customers, especially LIZ the customer support was very fast like a bot

Arabisk Vape
United Arab Emirates
10 months using the app
Edited September 21, 2022

The support team helped me very quickly. Hana guided me very specifically about the problem I had. Thanks!

Vibibes
United States
10 months using the app
January 16, 2022

Support nhanh, app sử dụng tốt, đầy đủ tính năng của email marketing, lên campaign dễ dàng và tiện lợi

Afrodom
United States
10 months using the app