Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable templates, automation workflows, and segmentation options, which have reportedly improved engagement and conversion rates. The mobile-friendly design is a plus. Customer support, particularly representatives Hana, Esther, and Jasmine, are praised for their prompt and professional service. The free plan, automation features, analytics, and reporting tools are highly valued, making the app a good choice for new businesses and offering good value for money.

January 20, 2022

I switched over to this app from Mailchimp and it already is exceeding my expectations just with the outstanding customer service from Lucy. I was guided with the conversion and whole setup. At 11pm at night. The templates are gorgeous and easy to edit, so professional and marketable. The integration of my contacts took 60 seconds and the integration to my Shopify shop looks great. Outstanding.

Wolf & Thyme
United States
Over 1 year using the app
Edited March 12, 2023

Aisha, made quick work of my issue and I was able to move on to the next project. I use Avada for my email marketing and I have always received great support.

Places We Go
United States
Over 1 year using the app
March 1, 2022

I really like this app, as it has all features that are needed. Support team is really great, helps me always when i have some issues.

My Fair Network
Germany
Over 1 year using the app
Edited September 14, 2021

La meilleure application du store shopify pour le SEO, complète, fluide, intuitive, service client rapide. Je recommande à 100%.

Bare Knuckle France
France
Over 1 year using the app
Edited March 19, 2023

Prakash was very helpful and informative. He assisted me with my issue that allowed me to continue to service my customers.

Prakash was able to remove the line that had plagued my picture on my marketing.
He removed the picture, uploaded it again and moved my shop button to the bottom. Job well done Prakash!!

Angie's Bling Boutique
United States
Over 1 year using the app
Edited April 4, 2023

very helpful!! ABBY is so nice!!!! i will always use it . thank you very much !!i will recommend it !

LaceMade
Hong Kong SAR
Over 1 year using the app
September 3, 2021

A great ready to use email solution. I loved their pricing which is based on contacts and not on emails sent. This is particularly beneficial for start-ups line us. Shout out: Rainy / Thanks for helping us set up our account.

Dum Square
India
Over 1 year using the app
March 1, 2021

An extremely useful app which is both intuitive and feature rich considering that entry level is free. Most importantly its supported very well - Any problems are dealt with promptly - Jasmine has been excellent. Would recommend.

River Field and Forest
United Kingdom
Over 1 year using the app
Avada replied March 3, 2021

Thank you very much for your feedback. We are so happy to hear you enjoy our app and support.

If you need any support from our team, feel free to contact us at any time.

I wish all advantages to your business!
Jasmine from AVADA

Edited March 6, 2022

A great thank you to Jasmine, for solving an email automation issue I ran into. Great product thus far

Matadr
United Kingdom
Over 1 year using the app
May 14, 2022

So far so good. I am just getting all set up and Jasmine has been super helpful during that process. Can't wait to see what comes from using AVA.

SheOrgasms LLC
United States
Over 1 year using the app