Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

September 7, 2021

Super easy to use ! They have everything I need in this app- templates for the newsletter, my SMS/email subscribers, automation campaigns, and support is quick to respond when you need help! All store owners need this app !

222 Jewelry
United States
9 months using the app
October 11, 2023

I am really happy to use the app. Its very useful. We are building our business with avada thanks for always being helpful

Juste
Türkiye
9 months using the app
August 19, 2022

Esther helped me really much setting everything up. The app is good and everything is easy to use especially with the support.

Tronics
Germany
9 months using the app
January 5, 2022

I love the app and love chatting with customer service in the chat. They are always available everytime. Need help. Candace is one of my fave! She does an amazing job helping me with all my questions and is always patient with me. I cannot recommend the Avada app enough for everyone.

ChicPlanting
United States
9 months using the app
November 19, 2023

audrey Quickly helped me solve the pop-up exception, thank you

CAROMA
Hong Kong SAR
9 months using the app
November 22, 2023

Great customer service! Jasmine was very helpful and clear with her instructions.

Horse Barn Coffee
United States
9 months using the app
February 2, 2022

As soon as I start typing, a customer service rep is right there live. Rainy really helped me out to see I needed to set some stuff up that I missed. Great app!!

CuddlBudz
United States
9 months using the app
Edited January 12, 2022

The app has great functionalities and it is very easy to use. I have used other apps for marketing before and this is much cleaner and easier to use...which saves us a lot of time. Also, customer care is great...and has been proactive in offering to help, with Jasmine for example.

Zapp Accessories
Canada
9 months using the app
Edited October 25, 2021

Love the automation and all of the workflows that are offered. The technical support has been great! Along with fixing my issues, they also offered some great advice for improving my workflows.

Otterboy Wear
United States
9 months using the app
July 29, 2022

Ho trovato per caso quest'app ed include funzionalità che prima dovevo integrare con 2-3 altre app, per fortuna, grazia anche all'aiuto di Hana, sono riuscita a configurare il tutto e funziona molto bene. Ottima app, consigliata!

Sicilyastic
Italy
9 months using the app