Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable features, and professional templates. It's particularly beneficial for small businesses due to its free plan. Many have seen improved engagement and marketing results after use. The customer support team is highly praised for their responsiveness and assistance. The app's ability to manage large contact lists and its segmentation capabilities are also valued.

March 7, 2022

Eu usei o aplicativo para automatizar a parte de recuperações de carrinho, enviar sms e notificações por push. O aplicativo superou minhas expectativas, muito bom. O suporte também é excelente.

UMA ACESSÓRIOS
Brazil
Over 1 year using the app
December 5, 2022

I was well served by Abby. My question was answered quickly and the problem was fixed immediately by Marcus.

Specialtap
Netherlands
Over 1 year using the app
September 15, 2021

Avada for me is a very good email marketing solution. My email marketing and transactional emails are done with this app and I cannot complain about it. Also whenever I found some glitches the customer service has been very responsive and has always found a solution to my issues. Good job Avada, keep it up !

KazaGoods-Home
France
Over 1 year using the app
August 21, 2022

Many thanks Prakash for all your help. I'm loving using these apps and really appreciate the prompt support.

Dog Spa
United Kingdom
Over 1 year using the app
Edited March 2, 2023

Me atendio Abby , muy atenta muy buena persona y muy eficaz.................................................

Discount Wholesalers Inc
United States
Over 1 year using the app
December 14, 2021

Mycket bra automation och enkelt att använda.
Fått mkt bra support från Avada och främst Jasmine och Sam.

Husets Blandning
Sweden
Over 1 year using the app
May 5, 2022

Customer service Candace was very responsive and solved my problem. The app has many features and is very comprehensive, thanks

innaest
China
Over 1 year using the app
December 21, 2021

I needed help twice on my newsletter setup. Both times, the support was really quick, like within seconds! Today Daisy helped me once again on a task I struggled with. She was so kind and helpful, she resolved my issue herself without giving me confusing instructions! Totally recommend AVADA

Bows & Dinosaurs
Greece
Over 1 year using the app
January 25, 2022

I just started using the app and possibly too early to rate but within my first hour of using the app I think I will continue on this app. I am finding it very useful and the biggest thing for me has been the live chat. Liz from live chat came to my rescue while I was trying to enable first campaign and she was super helpful and guided me through steps. I have not come across such levels of service with any other app and Liz .....you were great and I wish everyone else can offer support like you did.

Urban Roots
United Arab Emirates
About 1 year using the app
Edited March 8, 2022

I have used it for all my stores, it is very useful. Very professional for me to analyze my customers. Candace is very nice stuff and helps me a lot.

BubblePup
Canada
About 1 year using the app