Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

June 8, 2021

Great customer service!! That's what makes using the software worth it! Daisy is amazing and helpful...I would recommend this software because it also has a solid workflow for automation as well.

Ambassador 'N Chains Clothing Co.
United States
Over 1 year using the app
Avada replied June 10, 2021

Hello,

Thank you so much that you have left us this awesome feedback on Shopify App Store!

Should you need any further help, do not hesitate to contact us anytime you need

Best regards,
Daisy

July 22, 2021

This is one must needed app for marketing automation. Works good. Saves time. Happy to have it installed.

toronto-garlic-festival
Canada
Over 1 year using the app
August 10, 2022

Great assistance from Emily today! I have my campaign up and running! It looks great and I am very pleased!

Magnolia Jane Originals
United States
Over 1 year using the app
January 19, 2022

Great app especially because of the customer service, who got our free plan 15k emails /month. Avada company rocks in all apps they offer in Shopify.

Mega Market
Brazil
Over 1 year using the app
September 27, 2021

so far so good! getting things done now! im new to the platform but im getting everything done as much as i can

fabuloushape
United States
Over 1 year using the app
Avada replied September 28, 2021

Hello,
We are so happy to hear that you're pleased with the results and that we were able to help
If there's anything else we can do to help, please let us know.

Thank you so much for your wonderful review!
Daisy

Edited March 4, 2022

Great customer service. Speedy responses! Great chat service i spoke to rainy who dealt with my problem quickly and easily ! Highly recommend

Studioellrichie
United Kingdom
Over 1 year using the app
December 30, 2021

The application is very good and also the web support is very quick. I had some issued with the configuration of the pop up message and everything was solved in a few minutes. I really like both the app and the staff.

celestiahandmade
Romania
Over 1 year using the app
February 24, 2023

Prakash has been so patient in helping me get my store running efficiently for launch. His customer service is top tier. Thank you kindly!

Krystel Virgin Hair
United States
Over 1 year using the app
Edited August 27, 2022

prakash was so helpful and wonderful and the app great the app is easy and user friendly I recommend it to all

trueglowy
Canada
Over 1 year using the app
Edited November 9, 2021

Jasmine has been a super star and helping me with all my questions and assisting me with design and functionality questions! Super grateful for all her help, otherwise it would have taken me forever!

Ocean Soul Bali
Australia
Over 1 year using the app