Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

Edited February 7, 2023

Hana was very quick and kind to help me out. Avada's services are of stellar quality. Never lets me down.

Canine Culture
United Kingdom
7 months using the app
May 23, 2023

Esther helped me to set up this new feature from Avada, she is fantastic member of the app I love to have on my store!

White Canva
Australia
7 months using the app
February 2, 2023

Emily was very helpful! She was able to help by solving my issue for me and was very pleasant to speak with as well.

The ADHD Project
United States
7 months using the app
September 20, 2021

So far one of the best APPs I have used. Customer service is amazing, quick response helping resolve issues.

Fancy5jewels
United States
7 months using the app
October 11, 2021

Everything is just great! Aside from the services offered inside the app, their online support is very helpful, too, Making sure everything is settled and solved. Thanks, AVADA!

SAFETECH CO.
Philippines
7 months using the app
December 29, 2021

App works great, customer service is really fast and well made. My favorite feature of this app is how I can send a email to every customer from my Shopify store. Really useful!

Diamond Gates Services
United States
6 months using the app
February 10, 2022

I highly recommend this app, because its customer service is the best.
If you want to use email marketing app, choose no further, only AVA.

Magic Bright
United States
6 months using the app
November 23, 2022

I migrated here from Klavijo.
Not knowing the app I have to lose some time in it to get a good understanding of how it works, but with the various instructions it all works out.
I needed the assistance, and Esther was very quick to support me in the live chat.
I hope the experience with this app will prove to be positive in the future as well.

Natiuria™
Italy
6 months using the app
October 17, 2023

Very good application, support responds quickly and helps resolve issues!

Capriste beauty
United States
6 months using the app
October 4, 2021

100% on their service, I had some issue on the position of the pop up button and had to trouble the staff to change the position for me several times. I'm currently not a paying customer and yet they service is still superb. Thanks for the help, I definitely look forward to signing up their services in future.

Enkindle Joy
Singapore
6 months using the app