Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

September 29, 2020

Excellent application, but above all its customer service. They solved a problem for me in just minutes. 100% recommendable

Airsoft Review Shop
Spain
5 months using the app
Avada replied September 29, 2020

Thank you for your motivating words. Our happiness is to support you in time and solve the problems for you as soon as we can. We are looking forward to having more feedbacks on the app from you.

Best regards,
Rainy from AVADA

December 4, 2021

this app is very straight forward, i love how they have customer service available for any needs and they respond right away! this is a great app especially for beginners that have no idea how to begin marketing to their customers!

Purify Nation
United States
5 months using the app
September 7, 2022

Fast and great customer service. Jasmine was friendly and answered questions with ease. Anyone looking for a marketing app should consider AVADA

BIAClothing
United States
5 months using the app
Edited July 28, 2022

This App works perfectly since I activated to my store and the customer support is excellent, I have easily set up automation with the help of Abby.

samaritankart
India
5 months using the app
Edited August 13, 2023

Just tried out the Avada app for new pop-up forms on my site – it's a game-changer! The app's interface is smooth and user-friendly, perfect for customizing forms. But the real star here is Esther from support. She's a wizard! Had a hiccup activating the forms, messaged her, and boom , problem solved. Highly Recommend this app!!!

ZEPHYRA
United States
5 months using the app
February 5, 2023

EMILIY WAS GREAT WITH CUSTOMER SUPPORT, SHE IS GOOD

TOGSCLUB
India
5 months using the app
Edited December 12, 2022

Problèmes sont résolus assez vites, le service client aussi est très réactif et très sympa, je te remercie Aisha ! :)

Kaindly
France
5 months using the app
December 24, 2021

Well organized & structured. Instructions & help are always at hand. Support is great. Rainy rocks at support.

Vaguitos co.
United States
5 months using the app
October 17, 2023

Oustanding !!
Great service too, "Hana" help me esay and fast with all my questions.

Punto Intimo
Dominican Republic
5 months using the app
October 18, 2022

Great customer support is very important to businesses these days. Clear all my doubts with patience.
Thanks Jasmine

Froody Fashion
India
5 months using the app