Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

November 1, 2021

super plug in, intuitivo e strutturato benissimo.
l'assistenza risponde subito e in maniera precisissima.
lo consiglio vivamente.
Federico L. Azz. SignorOil

Signor Oil
Germany
8 months using the app
October 19, 2020

I am using all their apps for my shopify store and they are awesome till now with amazing customer service. I love them and strongly recommend.

YogaCentric.life
India
8 months using the app
Avada replied October 22, 2020

Thank you so much for your feedback. We treasure any customer idea and hope the app will be your good friend to get more customers.

Feel free to contact us anytime you need support.

Best regards,
Rainy from AVADA

August 19, 2021

Very good, easy to use, and the customer service is very enthusiastic. Although I'm still in the trial period, I still recommend it.

www.susen.com
China
8 months using the app
Avada replied August 19, 2021

Hi,
Thanks so much for the positive feedback and 5-star review! 🤩

If you have any questions or if we can help along the way, please feel free to reach out to us anytime.

Best regards
Daisy

December 29, 2022

I like this app, very easy to use. Good customer service. Juliana, she was friendly and fixed site errors very quickly. thank you!

Balnei
United States
8 months using the app
April 5, 2022

This is by far the best App I have ever used. However, the customer service and especially Jasmine was unbelievably helpful, patient and thorough. Jasmine was an angel the way she handled all my questions and my calls for help. I think this App and it customer service deserve more than five stars. SERIOUSLY, I am even surprised that this type of service still exist:) Thank you very much Jasmine You ROCK!!

Tuff Grit
United Kingdom
8 months using the app
February 4, 2022

Quick response She was able to help out on my needs. I appreciate the help. Now I have the opportunity to email to an increased number of customers

Rootedingreatness.com
Canada
8 months using the app
March 22, 2023

Liz is incredible! One thing i love about avada, is it isn't so complicated to use- also, pop up's sync with your own site font! so many great features on this. I didn't like the other apps out there because they were too complicated to use.

HueGah Home
United States
8 months using the app
March 25, 2023

Their customer care team is fast and efficient. Agent Jasmine, resolved my issue quickly and effectively.

Bleeper
Ireland
8 months using the app
March 8, 2022

Hey I need to to highly recommend this app and support team especially Liz as she was lightning fast to help me set up correctly double opt in form & automation emails. Great app is nothing without great support team and here they really help you get the best service possible. Thanks AVA

lepacosmetics
United Kingdom
8 months using the app
June 21, 2022

とてもよいアプリです。
supportの方も親切に助けてくれるので、使いやすいです。
また、無料のプランでも充実した機能が搭載されていました。
テスト的に使い始めるにはぴったりのアプリでした。ありがとう。

EYE TO CAM
Japan
8 months using the app