Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

October 18, 2022

Great customer support is very important to businesses these days. Clear all my doubts with patience.
Thanks Jasmine

Froody Fashion
India
5 months using the app
May 6, 2023

Avada has excellent support. This is a good product there are a lot of features for a free plan. Thanks!

LÚDERE
United States
5 months using the app
July 25, 2023

I am very satisfied with the help pf the support of the team, especially Ms. Abby, thank u so much again

MrTeoda
United Kingdom
5 months using the app
October 18, 2022

I like it a lot, it's very useful. You will not regret this choice.Very simple setup to help you increase your store's sales

joyendoll
China
5 months using the app
September 23, 2021

The teaser was covering my logo and I was not able to find the location of where to adjust the position. Immediately, I was helped. Not only was I able to learn how to adjust in the future, but AVADA was more than pleasant to chat with.

ChenChef
United States
5 months using the app
Avada replied September 28, 2021

Hi,
Thank you for giving us a wonderful review!
That is a big motivation for us to keep up with the good work and provide better apps and service for you 🤗

Should you need further help, please do not hesitate to ask

Best regards,
Daisy

Edited August 31, 2021

I haven't used this app in their depth as of yet however so far their customer service is incredible and fast. Daisy helped me with my Domain verification within minutes.

Yuya's Wear
United States
5 months using the app
Avada replied September 2, 2021

Hello,
We are so happy to hear that you're pleased with the results and that we were able to help
If there's anything else we can do to help, please let us know.

Thank you so much for your wonderful review ❤️
Daisy

January 8, 2021

The assistance is always there when you need. If you need an app for email marketing, this is the best

Otakuheaven
Italy
5 months using the app
Avada replied January 11, 2021

We are so grateful for your kind words. Thank you so much for sharing your feedback with the community and us. We’re here to help you anytime.

Jasmine from AVADA

November 22, 2022

Großartige Marketing App und Super Kundensupport. Sehr zu empfehlen. Viele Dank Hana hat mir weitergeholfen

safaliving-shop
Germany
5 months using the app
April 13, 2022

Un service client super réactif, à l'écoute, prêt à vous aider, grâce à Jasmine je gagne beaucoup de temps, je recommande cette application.

CARLAA
France
5 months using the app
September 1, 2023

Excelente ayuda, me resolvio todo lo que le pedi, GRACIAS por el apoyo a MI TIENDA

Joselyn Accesorios
Dominican Republic
5 months using the app