Reviews (1,914)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline email campaigns and enhance customer engagement through its user-friendly interface and robust automation features, including customizable templates and pop-ups. The support team, notably Hana, Lydia, and Esther, is praised for their responsiveness and expertise, offering 24/7 assistance that enhances user satisfaction and trust.

September 26, 2022

Great app to use with shopify. Gives plenty of options. Great support from support team at back-end.

Sheopals
India
6 months using the app
April 1, 2024

日本のストアでも使いやすいかなと思います。
テクニカルイシューがありましたが、カスタマーサポートも丁寧で1日で解決してくれました。
サポートのLydiaさんからはいいアドバイスをもらえました。

Make Family
Japan
About 23 hours using the app
October 11, 2023

Hana really helped out a lot during the set up. App is easy to use and intuitive and if you need anything you can just text to the support chat, ussualy they respond within minutes already!

BANDASY
Slovenia
6 months using the app
September 25, 2023

Amazing and quick support ,Hana was amazing and she helped me to set up the app and the email automated notification with no time at all

Galilee's Wonders
Australia
6 months using the app
April 7, 2023

Needed some assistance setting up a pop up and subscribtion email, Esther helped with every question i had by sending step by step screenshots. amazing help.

The Dog Style
United Kingdom
6 months using the app
August 27, 2022

This app alone is amazing, but the 24/7 Support is even better. Highly recommend! Can't find any cons yet

Broken Dolls Boutique
Canada
6 months using the app
June 28, 2021

Very nice app and the best customer service! The email marketing campaign is what I need! They are 24 hours ready to help!

Inbulks
United States
6 months using the app
Avada replied June 29, 2021

Thank you for leaving a feedback for our app. We are happy to assist you and hope to hear more good news from you soon!

All the best,
Rainy

October 10, 2020

Great App. I would highly recommend it ! Makes email campaign creations easy to use and customize. Seeing great response after adding this app.

Rathi Silks
United States
6 months using the app
Avada replied October 12, 2020

Thank you for your review. We are happy to hear that you love the app.
We will continue to support you whenever you need us!

Hope your business will shine along with AVADA Email Marketing!

All the best,
Rainy

August 24, 2023

Very good and quick help from Lydia. She helped me testing my Email Marketing Workflows and solved an issue for me.

schnullibag
Germany
6 months using the app
July 28, 2022

Using this app to request customer reviews, and also photos. Esther was very helpful to me setting up the automation, and to make sure it was working properly. I would highly recommend!

Arranmore Lighting & Fans
United States
6 months using the app