Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

November 12, 2023

Avada is very thorough and their customer service team is excellent. When I have an issue, Emily resolves it quickly and responds with detailed responses to my questions and screenshots.

Hakka Brothers Corp
United States
5 months using the app
October 10, 2020

Great App. I would highly recommend it ! Makes email campaign creations easy to use and customize. Seeing great response after adding this app.

Rathi Silks
United States
6 months using the app
Avada replied October 12, 2020

Thank you for your review. We are happy to hear that you love the app.
We will continue to support you whenever you need us!

Hope your business will shine along with AVADA Email Marketing!

All the best,
Rainy

August 24, 2023

Very good and quick help from Lydia. She helped me testing my Email Marketing Workflows and solved an issue for me.

schnullibag
Germany
6 months using the app
July 28, 2022

Using this app to request customer reviews, and also photos. Esther was very helpful to me setting up the automation, and to make sure it was working properly. I would highly recommend!

Arranmore Lighting & Fans
United States
6 months using the app
April 3, 2023

Thank's juliana for your help and for your time, i really apreciate this app and i use it.

Thank's Avada apps !

Pc Designer
France
6 months using the app
March 16, 2022

Excellent customer service!!! I'm having a hard time editing one of the templates and the customer service agent offered to do it for me. Customer service beyond expectation.

ezzvapecbd
United Kingdom
6 months using the app
May 31, 2022

I did use it for my marketing mail and so far i'm not disappointed :) everything works fine. Thank you !

BotanicalObsession
France
5 months using the app
Edited July 28, 2023

Jasmine was the best!!!!!! Instead of sending me articles and videos which I did not understand she walked me thru everything and after 3 days its finally all set up! Great work Jasmine!

mattandangelsgourmetjava
United States
5 months using the app
Edited February 24, 2023

Great app, easy to use, and has impeccable customer service! Prakash helped out really quick and answered all my questions. I also use other Avada apps, works great.

Betterhorsesupplements
Netherlands
5 months using the app
September 15, 2023

Application très complète et utile.

Le support est également excellent, tout dernièrement avec Abby que je remercie chaleureusement pour son aide.

Ma Vaisselle Durable
France
5 months using the app