Reviews (1,914)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to streamline email campaigns and enhance customer engagement through its user-friendly interface and robust automation features, including customizable templates and pop-ups. The support team, notably Hana, Lydia, and Esther, is praised for their responsiveness and expertise, offering 24/7 assistance that enhances user satisfaction and trust.
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It's pretty good so far, love it! I love how it syncs your contacts back to shopify, a lot of the other apps don't do that.
We are very pleased with Abby's technical support services. She is highly knowledgeable and has been able to resolve our technical issues promptly and effectively. Her quick response times and clear explanations have made it easy for us to understand and implement the solutions provided. We appreciate Abby's expertise and dedication in providing excellent technical support to our team.
Very kind and helpful customer service that assisted me when I wasn't sure on how to do something in the app - and it's free! Nice
You are welcome! We are so happy to support you.
I hope you will get good results with AVADA Email Marketing and don't hesitate to contact us anytime you need support.
Best regards,
Rainy
Excellent and instant resolution to most problems, Ive contacted the help twice so far and both the times the queries are resolved seamlessly. I'm so glad I've picked Avada over Klaviyo for the same purpose - did a lot of research and eventually chose them. Product is top-notch and customer support offered by Candace was super duper helpful and easy. Thanks a lot ! You've definitely won a long term customer in me !
I used this app to do my Abandoned Cart E-mail and SMS automation, I Loved using it, and it was easy to understand and do. And its customer support is very good as I got the replies in seconds, and I would like to thank Ms. Esther for her support and fast replies.
I like this app telling me exactly how activities go. By customization, it goes directly to the main mail tab. Nice.a
Amazing help by Hana! Perfect support and polite, she helped me with all my needs for my clothing brand
The app is great and the support works instantly. Emily from support was very fast in adjusting my account.
very easy to use app, excellent customer service. from a complete beginner i have been able to create popups and automations which i never thought i would be able to do myself. this app has saved me alot of money
Hello,
It was a pleasure serving you with our Email Marketing Automation. I really appreciate you taking the time to share your feedback and being so open with us.
We hope you'll come and see us again soon! We are willing to help you in any way we can.
Best regards,
Daisy
The support is unbeatable! There were a few small problems with the app in the beginning, but they were quickly answered and handled by the 24/7 support and finally fixed.