Avada Email Marketing & SMS , 988 reviews
I was hesitating between this app and another one, and I'm so glad I chose this one!! I had some technical issue for a good 40min, contacted customer support, Jasmine was so great...she was patient with me, and helped me fix...I already love this app! Definitely recommend it!! THank you Jasmine :)
Thank you so much for your lovely words. Your review really motivates us to keep up our works better.
We'll always be here to help you at any time.
All the best,
Jasmine from AVADA
Love this app! Easy to use and when I needed help customer service was very helpful and fast. Definitely recommend this app to anyone who wants to an easy email marketing app!
Thank you so much for taking the time to leave us this amazing review, Stephanie.
If you need any further support, don't hesitate to reach out to us at any time.
We're always willing to assist you!
All the best,
Jasmine from AVADA
So far it's been pretty good, but there's been some issues with the subscription portion when I changed from simple to debut theme, but the support team team has helped us out on that the next day so that helped a lot. The support team is actually quite helpful, and responds quite quickly. For the free version you get to have a list of subscribers, but it doesn't sync to your shopify store, I have been informed for the pro version this happens though. One thing that could be improved is perhaps the template to enable collection of subscriber names or some customisation on that part? as not everyone has a friendly email. Besides that one thing to improve on would be the speed of when the teaser button appears, as of now it takes about 2-3 seconds to appear, it's not a big issue, but it does slow the store down slightly! I recommend this app!
Thank you for spending time leaving your review with our app. I really appreciate all of your feedback. About the sign-up form, we do support the First name/Last name/Phone field collector. I shot you an email so that I can show you where to find the configuration.
Regarding the teaser button of sign-up form, it will need 2 seconds to load since it is related to your app theme and will only be loaded after your page loaded. So I hope you can understand this.
So far your feedbacks are really helpful for us. Thank you so much and hope to talk more via email.
All the best,
Rainy
He's the best! The free plan is already very interesting ... The PRO plan is also the cheapest I have found and the best "Cost x Benefit". 5 stars
Your works are really motivated AVADA to keep up our works better. We are so happy that you found the app is valuable for your shop. Hopefully, you see can share more good results in the future with us.
And if you need a helping hand using it, feel free to contact us anytime.
Best regards,
Rainy from AVADA
Brilliant app, and excellent customer service! The app is easy to use and has helped me to drive sales and collect emails for email marketing would definitely recommend to others
We are so grateful for your kind words. Thank you so much for sharing your feedback with the community and us. We’re here to help you anytime.
All the best,
Jasmine from AVADA
I used this app to help get more customers,and to get my conversations up.
I got great help from Jasmine. She did really well with helping me for some stuff I had trouble with.
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
Please drop us a message to ask for our support anytime.
All the best,
Jasmine
I used this app because i had an issue on something and the support team was very helpful and fast I recommend it
Thank you so much for spending your time sharing your thought and experience.
That really motivates us to keep up with the good work and provide better apps for you and other users.
Have a nice day!
Jasmine from AVADA
I found an app that almost caters to my needs—besides, its friendly use, up-to-date and support personnel, cleared my questions.
Thanks a lot!
I used AVADA to create sign-up forms and welcome series which work smoothly on my site. It has an easy-to-use and flexible email editor. Even not being a good designer, I can create my email professionally as they detect and suggest a lot of designing options that match my brand color. So smart!
The App works great, the support team member Jasmine was so patient that helped me so much with all the questions I have, absolutely recommend the App and service!