Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

April 6, 2023

Really nice app with very useful features. Also customer service is very helpful. I'd recommend it.

EMERELI
United Kingdom
10 months using the app
January 16, 2022

Support nhanh, app sử dụng tốt, đầy đủ tính năng của email marketing, lên campaign dễ dàng và tiện lợi

Afrodom
United States
10 months using the app
May 13, 2022

Candace takes care of all your requests swiftly and without issue - I recommend this app for its easy-to-use email automation workflows.

Shadow Carmen
Germany
10 months using the app
Edited June 13, 2022

Great app for beginners like myself getting into Email Marketing and extremely fast Customer Service! Abby was a really great help :)

sun&young
Singapore
10 months using the app
Edited February 7, 2023

Awesome support from Aisha. did excellent work with the support work. Very prompt and precisely on the subject support.

gleeapparel.com
United States
9 months using the app
July 26, 2021

Very easy to use for newcomers and top notch support. Almost instant feedback on my doubts and fully solved in minutes. Highly recommended.

Delta increment
Spain
9 months using the app
Edited December 26, 2022

The customer service has been incredible with this app. Prakash, Lydia and Ester have been especially helpful. Whenever I use the live chat there is always someone there to help me right away and they're always happy to help solve any issue and help me navigate through the site.

tampadesignhouse
United States
9 months using the app
September 7, 2021

Super easy to use ! They have everything I need in this app- templates for the newsletter, my SMS/email subscribers, automation campaigns, and support is quick to respond when you need help! All store owners need this app !

222 Jewelry
United States
9 months using the app
August 19, 2022

Esther helped me really much setting everything up. The app is good and everything is easy to use especially with the support.

Tronics
Germany
9 months using the app
January 5, 2022

I love the app and love chatting with customer service in the chat. They are always available everytime. Need help. Candace is one of my fave! She does an amazing job helping me with all my questions and is always patient with me. I cannot recommend the Avada app enough for everyone.

ChicPlanting
United States
9 months using the app