Avada Email Marketing & SMS , 1,721 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    1.6K
  • 3% of ratings are 4 stars
    44
  • 0% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
    5
  • 1% of ratings are 1 stars
    19
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

Edited March 10, 2024

Hana's answer reply and help was super fast. ¡Thanks Hana!

BIOTICO
Colombia
10 months using the app
January 3, 2022

Incredible app, incredible support. No other way of putting it. I have used this app for abandoned cart emails and it simply is the best.

rubbabubba
Australia
10 months using the app
March 25, 2022

Candace helps me a lot figure out how to use the app. Very responsive support team. Thanks for the great support!

ATHORD
China
10 months using the app
Edited August 31, 2022

Hakeep was so helpful. He solved my problem quickly. Avada proves to be a trusted app. I highly recommend it!

Lighting Accent
United States
10 months using the app
Edited February 1, 2023

Excellent customer service. Abby is always very helpful and do her best to solve any issues you have.

Gemstones Brazil
United Kingdom
10 months using the app
January 6, 2022

They provide quick support and solutions for you and their staff is helpful. You won't feel worried.

Embryolisse Hong Kong
Hong Kong SAR
10 months using the app
Edited November 15, 2021

We are still in the early stages of using this app and really applying all the features to our communication. However what we have seen and especially the help and support from AVA is fast, helpful, professional and efficient. we are never left unanswered and the serviceteam are hands on and ready to help with setups and get us going in the best way.

Unfold Copenhagen
Denmark
10 months using the app
Edited March 14, 2023

Sunny was amazing, quick and great support from this great person. Hope have you back on track when i need more help. Amazing. :D

Thank u so much. :)

Dekanten.no
Norway
10 months using the app
April 6, 2023

Really nice app with very useful features. Also customer service is very helpful. I'd recommend it.

EMERELI
United Kingdom
10 months using the app
Edited September 21, 2022

The support team helped me very quickly. Hana guided me very specifically about the problem I had. Thanks!

Vibibes
United States
10 months using the app
1 … 91 93 … 173
1 … 91 93 … 173