Reviews (896)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

August 23, 2023

I like this app, the templates are simple and effective and look smart. The invoices are all automated so when my customers have their orders fulfilled, they receive VAT invoices. The customer service is exceptional. I had a few queries designing my emails and messing about in the settings and a lady called Hana was very helpful and had fantastic response times (30 seconds).

spareparts4cookers.com
United Kingdom
5 months using the app
March 1, 2023

Very helpful and quick service from Esther, especially considering we are only using a trial version of the app for now, would recommend!

The Whole Bride
Australia
5 months using the app
March 16, 2021

I am using this app to generate invoices which I can share with my customers, the invoice is also customizable and you can add your company information and logo

sadeenco
Jordan
5 months using the app
January 29, 2020

Good and neatly done, save a lot of time for the PDF section. Thanks for this app. Love it. thankssss

X Asia Official Store
Singapore
5 months using the app
April 11, 2020

this app help me saving time with orders. amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

LoveFreshBox
Mexico
5 months using the app
October 5, 2022

Application très accessible et dès que ça coince un peu, On peut compter sur Hana. rapide comme l'éclair et super efficace. Je recommande 5 étoiles...

japan-sensei.fr
France
5 months using the app
October 9, 2022

The customer support was amazing, I was assisted by Tony, who managed to create a new formula for my problem that I couldn't fix anywhere else. I love this app and I will definitely be using it for months to come! Thank you..

Sifi
Lithuania
5 months using the app
February 14, 2022

I've just started using this app in order to send invoices to customers. The free plan includes great customisation options. I had a couple of queries while setting this up and AVA's customer service was excellent. Roger addressed my questions really quickly. I would recommend Ava.

Be Active Toys
United Kingdom
5 months using the app
January 18, 2022

Quick response from the support team and they created the Dutch templates I needed for me. Thanks a lot!

Laura Hindriks
Netherlands
5 months using the app
April 20, 2022

I used this apps and created good template for handling invoices, Marcus was extremely helpful, appreciate.

Cleanology™ - 抗疫專家
Hong Kong SAR
5 months using the app