Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and seamless integration into product pages. It's praised for reducing returns by providing accurate sizing information and adapting to various screen sizes. The app allows for unlimited size chart creation, enhancing the merchant experience. The customer support team is highly commended for their quick and professional assistance in resolving issues.

April 29, 2024

Thank goodness for excellent tech support people! I'm the type that just likes to look and then go "I think I do...this". This app lets you do just that! The basics are simple to implement. There are great visuals in play to lead you to acomplish both the basics and the advanced.

Best part...tech support chat is instant!
Huge gratitude to Esther who was super quick to understand what I was attempting to communicate (this must be an incredibly tough part of the job), speedily helpful with visuals, friendly and patient! Her quality of assistance raised my opinion of this app even further.

Col Mitchell ~ Wild Blackbird
Canada
Over 3 years using the app
April 2, 2024

Great App, I've been using it for more than a year now. I would highly recommend it, easy to use and works great. I only had one issue with a product that wasn't showing on my website, but Sunny from Client Support fixed it in no time. If you are on the fence or just not sure about them...don't worry. They are the real thing.

Angel Kiss Beachwear
Canada
Over 2 years using the app
March 12, 2024

I am blown away by the incredible service provided by Avada.io! Despite encountering a minor bug in the display, my experience was quickly turned around thanks to their outstanding customer support. Sunny from their support team went above and beyond to assist me. Within just a few minutes, my issue was completely resolved. Efficient response + top-notch service.

Stoned & Co Group
Malaysia
Over 2 years using the app
February 28, 2024

I have been using this app for a while, Tiana was super helpful in getting my issue resolved when the size chart was not showing on the site.

Industrial Workwear and Supplies
United Kingdom
About 2 years using the app
February 22, 2024

Very simple to use and should you need to use support that's also great, just had an issue with a chart not showing and Esther sorted it for me within minutes. Fantastic service.

AFC Wimbledon Shop
United Kingdom
Over 3 years using the app
April 23, 2024

highly recommend the app, customer service is fast, was supported by Mia once for an issue and it was resolved quickly

Concepts Dubai
United Arab Emirates
Almost 4 years using the app
February 11, 2024

I highly recommend this app. The customer service from Sunny was not only super fast but it was very efficient and professional. Very Good app to have on your site.

Stella's Corset
Canada
Almost 4 years using the app
March 11, 2024

Great app. Easily to use and customer support is top notch! Lydia helped me with an query and she got it fixed in less than a few hours! thanks team!

CoffeeSweat
Hong Kong SAR
Over 2 years using the app
March 15, 2024

I need some help and Lydia and Tony were so extremely helpful.
They were fast to response, and immediately knew what I needed.
Made it super clear and easy. Highly recommend this app and the team!!

Tercette
United States
8 months using the app
March 2, 2024

Emily helped me solve a problem with my size guide. It was fast and very friendly.

El Vestidor de Manuela
Colombia
Almost 3 years using the app