Reviews (850)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

Edited May 18, 2022

Out of the box the app has lot of features to offer. And on top of that, Emma and Nguyễn did a great job on offering support for our custom theme. Thanks!

SACHAJUAN B2B US
United States
5 months using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 6, 2022

Big thanks to Joy and dev guy Nguyen Van Duc, Vu Phi Hung. Very correct, professional help and support. With their help, you save time and easily understand how to you this app in the future. Joy's answers are quick.

Sunar Home
Netherlands
5 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

July 12, 2023

Exceptional Customer Support and Efficient Functionality

I wanted to share my positive experience with the B2B/Wholesale Solution. Upon initially using the app, I encountered some minor issues with its functionality. However, I must commend the incredible customer support team for their prompt and effective assistance.

Each problem I faced was tackled in a timely manner, with solutions provided promptly. The dedicated support team went above and beyond to address and resolve any issues I had. This level of customer service truly exceeded my expectations.

Now that the initial hurdles have been overcome, I can confidently say that the app is a valuable tool for B2B and wholesale businesses. Its functionality is efficient and caters specifically to the needs of these sectors.

I would like to express my sincere hope that the excellent level of customer support will continue even after this review, as it is essential for any successful business partnership.

In conclusion, I highly recommend the B2B/Wholesale Solution app for its reliable functionality and exceptional customer support. It has proven to be a valuable asset to my business, and I believe it can provide significant value to other enterprises as well.

aerply
Germany
5 months using the app
BSS Commerce replied July 17, 2023

Thank you so much for leaving a five-star rating for our B2B/Wholesale Solution app!

Your appreciation for our exceptional customer support and efficient functionality means a lot to us. We strive to provide the best possible service for our customers, and your feedback helps us to continue achieving our goal.

Thank you once again for your kind review!

July 26, 2023

App is user-friendly and practical for daily task management. Its intuitive functionality allows for efficient organization. Jolie's integration adds a touch of elegance and simplicity.

Oricare B2B
Romania
5 months using the app
BSS Commerce replied August 7, 2023

Thank you so much for your 5 star rating!

We are delighted that you have found our app user-friendly and practical for daily task management, with intuitive functionality and elegant and simple integration.

We appreciate your support.

November 9, 2023

Questa app ha superato le mie aspettative! L'eccezionale servizio clienti di June e le prestazioni impeccabili dell'app Shopify lo rendono un must. Altamente raccomandato!

GHOSTBUSCLUB
Italy
5 months using the app
BSS Commerce replied November 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

November 3, 2021

Nous souhaitions proposer à nos clients B2B de commander en ligne avec les tarifs wholesale. Le service client nous a aidé pas à pas à tout configurer et à tout customiser pour que l'interface soit en ligne avec notre charte graphique. Réactifs et efficaces.

Chamaye
France
5 months using the app
BSS Commerce replied November 4, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 3, 2022

They offer great support, I needed help with a form and they delivered quickly, the app is very intuitive as well.

Hugh Maguire
Ireland
5 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

January 11, 2022

I installed the app and set up the rules immediately, which more fairly easy to understand, but still had an issue with the custom pricing on the collection page. Luckily Emma and her technician Minh Tri were super quick and fixed me the issue and even game me a walk through in a video call. I am exited to start using it.

Cycle
Hungary
5 months using the app
BSS Commerce replied January 16, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited December 6, 2021

That is an unbelievable perfect working solution to all the basic needs of a wholesale shop. This app answered to all my questions regarding how would a B2B store work on shopify. I wouldn't say it's very easy to configure everything right, but the staff (Madu and Minh Tri) is always there to help you or even to do the job for you. Special thanks to Emma, she is very kind and you can count on her at any time! For any wholesale business that chose shopify, this application is a must!

Diblong
Romania
5 months using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited October 28, 2022

I am happy with this app and it's customer support. App team members - Joy, Jonas and Emma, answers very quickly with possible solution. I am grateful.

Didier Lab Partner
France
5 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!