Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

February 19, 2021

Have been using Back In Stock for a number of years. Works great and backed by excellent customer service. Would recommend. Has definitely helped re-capture sales that could have been lost due to out of stock.

MakeMyBellyFit
Canada
Over 2 years using the app
April 29, 2022

Amazing product, amazing customer support from Jorge. I highly recommend this to everyone. It's easy to use and makes us money. It's clean and it works. That's it!

Ra Optics
United States
Over 2 years using the app
Back in Stock replied May 1, 2022

Thank you for an amazing review 😊!

November 14, 2019

The BackInStock makes it easy for me to see what my customers want more of! Once I restock items my customers are notified immediately.

Pink Tag Boutique
United States
Over 2 years using the app
Back in Stock replied November 14, 2019

Thank you for your review! Don't forget you can also setup a delivery policy to control how many notifications are sent on restock. If you ever have any questions or problems just get in touch!

February 26, 2022

We contacted D'Angelo because of a problem with our widget. We wanted to exclude the products on Sale. He helped us very quickly and we are very thankful!

it‘s alippa & franzerl
Austria
Over 2 years using the app
Back in Stock replied February 28, 2022

Thank you for your amazing review! We are always happy and willing to assist you!

June 28, 2022

This app lets customers sign up to get an email when a product restocks. It also will integrate with other apps to make processes easier. We combined it with our Cross Sell app, so customers can get custom recommendations when their desired product is out of stock. GREAT customer service as well.

Bronco Western Supply Co.
United States
Over 2 years using the app
Back in Stock replied July 1, 2022

Thank you for your terrific review! We appreciate it 😊!

April 26, 2021

Seamless. Great for both the customer and marketing. Set it and forget it and watch sales come in automatically when your product restocks.

Rumpl
United States
Over 2 years using the app
Edited June 6, 2019

We've been using Back in Stock for 4+ years and have never had a single issue. It's an important part of our customer service. Every time we add a product back into inventory we see a huge uptick in sales thanks to this app. We also use it to drive excitement over new products before they launch.

The Cookie Countess
United States
Over 2 years using the app
June 29, 2017

Amazing App , easy to install and easy to use , the best for my www.seven-50.com website!

Seven 50
United States
Over 2 years using the app
November 20, 2023

Had an issue with adding a discount and it was resolved in a couple of hours. Clear instructions and very helpful. Highly recommend this app.

Vermilion Jewellery
Australia
Over 2 years using the app
August 13, 2020

I used this app to notify my customers when my products are back in stock especially in those challenging times, and I am very happy about it. It works perfectly and their support is quick and effective. Strongly recommend it.

de Buyer
United States
Over 2 years using the app