Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

January 5, 2023

We have many positive reviews from our shopping customers about app's function and we are really happy using it on our store.
It was already a very useful and great app when we started using but what I like is that the app team keeps improving the function/flexibility which is the proof that they are listening to the feedbacks and requests from stores.
As the app implemented new functions, we had some new questions, but Sara and D'Angelo were great help with their prompt reply and guidance.

JAPEX STORE
Japan
Almost 2 years using the app
Back in Stock replied January 18, 2023

Thank you for your review! We're happy that we were able to make this a great experience for you 🙂!

February 7, 2022

The guys at the backend are very responsive and helpful, we got exactly what we needed with this application.

thecubeclub
India
Almost 2 years using the app
Back in Stock replied February 18, 2022

Thanks for your amazing review 😊!

Edited March 14, 2023

Outstanding customer service and assistance. Baaqi is a rockstar. App is easy to use and our customers will really appreciate it. Plus customer support is ready at a moment's notice. A+++

SupplementSource.ca
Canada
Almost 2 years using the app
Back in Stock replied May 26, 2022

🎸We'll let Baaqi know 😊! Thanks for your awesome review!

Edited April 16, 2021

This app works fine but is priced wrong. It should be priced by number of emails vs a monthly limit. The way most stores will use it will hit the limit every month making the lowest plan worthless. When a product goes out of stock for us, it is out of stock for a month or two. We may not send an email for many months because a shipment hasn't arrived. However, once a container arrives a ton of products get back in stock, there are 500 people waiting and we always hit the email limit. So we can go 4 months paying $20 for no emails and then when we really need this app, it throttles us down and we can only send out 100 emails and need to pay more? It would be nice if we could just roll over our unused emails each month. We switched to a free back in stock app that is just as good and has no limits.

Max and Neo
United States
Almost 2 years using the app
Back in Stock replied April 16, 2021

Hello, thank you for leaving us a review; just wanted to leave some feedback to let you know we this is something we are currently working on; notifications that do not expire that you can just buy in 'packs'.

If you can get in touch with us on support@backinstock.org I would be happy to provide more info.

June 8, 2020

I have only used this app for 2 weeks and it has already paid off. Not only has it brought me potentially lost sales, it also cut down on the amount of inventory re-stock email inquiries I was constantly getting. Highly recommended!

A3 Tactical Inc.
United States
Almost 2 years using the app
April 15, 2022

J'ai reçu un excellent service, je recommande sans hésiter! I received an excellent service, highly recommand!

Ebgo Electric Bikes
Canada
Almost 2 years using the app
Back in Stock replied May 1, 2022

Merci pour une critique incroyable!

November 24, 2020

Excellent app. Has generated a ton of revenue for us. It just works; does what it needs to do. And does it well.

Kalm
Netherlands
Almost 2 years using the app
May 13, 2015

Matt has been more than helpful with tweaking this to work perfectly with our site as we grow! We have used this for over a year and definitely see the benefits. We highly recommend Back in Stock!

Betsy Boo's Boutique
United States
Almost 2 years using the app
July 3, 2020

This app is great. It's easy to use and makes us money, so we'll keep using it! The ONLY thing that would make it an AMAZING product for us is if there was a way for the customer to check a box on the form to request a notification when ANY/ALL sizes of a given product become available, not just one size of that product. We sell live plants so usually our customer is happy to buy any size of a given plant when it comes available.

Dancing Oaks Nursery and Gardens
United States
Almost 2 years using the app
October 8, 2021

I needed help adding it to my store and the specialists added it to my store quickly. I recomment this app

J Alizé
United States
Almost 2 years using the app